Intake Assistant

Overview

Intake Administrative Assistant role at Services for the Under Served (S:

US).

Salary: USD 55,000.00/Yr. to USD 60,000.00/Yr.

Position Overview:
TITLE
:
Intake Administrative Assistant;
DIVISION/DEPT.:
Developmental Disabilities - Clinical;
REPORTS TO
:
Coordinator of Intake.

The Developmental Disabilities Division seeks to support people with Intellectual and Developmental Disabilities to live meaningful lives as determined by the person. Our mission is to provide well-trained staff, access to quality health care, clinical supports, and a clean and safe therapeutic respite home. We are seeking an Intake Administrative Assistant to support the transition into service for residential, day habilitation, crisis prevention response services and IPSIDD clinical services.

The role will assist with the intake and admission process, connect with service offerings, and support person-centered planning. The successful candidate will work closely with S:

US clinical teams and the local OPWDD Regional Office on housing supports and services based on the goals and needs of each person served.

• Intake
  :
  Participates in screenings of selected candidates; coordinates screenings/intakes with S:
  
  US Screening Teams; ensures candidate is approved by the New York State Office for People with Developmental Disabilities and is eligible for Medicaid and enrolled in Home and Community-Based Services.
• Data Collection
  :
  Collects data and conducts certain types of assessments; reviews Referral Packets for placement in Residential/Day/Therapeutic Service Programs; collects historical information prior to screening/admission; generates and updates reports for residential vacancies; conducts questionnaires and completes documents necessary for residential, day services, crisis services and IPSIDD therapeutic services; disseminates and follows up on required consents.
• Scheduling
  :
  Attends AROC meetings to facilitate program placement; contacts family members or circle of support to set up meetings (Meet & Greets, Pre-Planning, Admission Meetings); corresponds with OPWDD for admission needs; assists with weekly calls to families to relay updates; assists with referrals and admissions to CSIDD and IPSIDD; attends Aging Out meetings and coordinates with care managers for community service/Life Plans.
• Data Entry
  :
  Completes enrollment in the agency’s electronic health record; enters diagnoses, admissions and transfers; updates data in Choices; ensures comprehensive records and data are maintained in systems such as Precision Care and Power BI.
• Collaboration
  :
  Collaborates with residential, day services, Crisis Services and IPSIDD clinical teams; participates in OPWDD conference calls; coordinates with Program Directors and Treatment Coordinators; consults with team members about individuals served; attends/coordinated meetings; assists with scheduling needs for Residential, Day Services, CSIDD, IPSIDD; performs special projects as needed.
• Supports
  :
  Works with families and circles of support to familiarize them with the intake/admission process and service options; provides support to families through meetings or correspondence.

• Communication:
  Ability to communicate effectively with individuals and team members, respecting diverse backgrounds and abilities.
• Integrity:
  Uphold ethical standards and values consistent with the organization and the individuals served.
• Relationships:
  Develop and maintain relationships with clients, families, and stakeholders.
• Teamwork:
  Work in a collaborative, multi-disciplinary environment.
• Self-Motivation:
  Demonstrate initiative and maintain productive output.

• A Bachelor’s degree in a human services field
• Strong background in admission/intake in a health care organization or experience with the OPWDD system
• 2 years of experience working with people with IDD and behavioral health needs (strongly preferred)

• A Master’s degree in psychology, social work, or special education
• Experience working in Admissions or health office
• Proficiency with Microsoft Word, Excel, PowerPoint; proficient in electronic health record use
• Good writing and organizational skills; strong time management

S:

US is an equal opportunity employer. We are committed to diversity and inclusion and provide reasonable accommodations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. For accommodation requests, contact the Leave Team at My Medical Leave .

S:

US is an affirmative action and equal opportunity employer. We offer a comprehensive benefits package including health and wellness resources, PTO, professional development, and more.

Continue to explore opportunities at S:

US and apply through the standard process.