Billing Supervisor
Listed on 2026-01-12
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Healthcare
Medical Billing and Coding, Healthcare Administration
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Title: Billing Supervisor
Location: 16-70 Weirfield St, Ridgewood, NY (In Person)
Employment Type: Full-Time
Hourly Rate: $25 - $27 per hour
Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off, Weekly pay, PTO & 401k
About Ambulnz by Doc Go:
Doc Go is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. Doc Go disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. Doc Go's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers.
With Mobile Health, Doc Go empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with Doc Go's integrated Ambulnz medical transport services, Doc Go is bridging the gap between physical and virtual care.
Responsibilities:
- Implement and/or assist internal billing process and procedures
- Implement and/or assist processes for verification of patient benefits
- Supervise staff in the Billing department (including billing, follow-up, collections, customer service team members)
- Prepare and re-submit clean claims in various methods (e.g., electronically, paper, online)
- Identify and resolve patient billing complaints
- Coordinate collection of needed insurance documents for billing
- Rebill insurance companies or other third parties to secure payment for patients
- Follow-up and report status of delinquent accounts
- Review accounts for possible assignment and makes recommendations
- Perform various collection actions including contacting patients by phone, correcting and resubmitting claims to third party payers
- Establish payment plans to help patients manage payment of bills
- Respond to patient billing and statement inquiries
- Prepare Health Insurance analysis reports on a weekly basis
- Make recommendations to management for write-offs
- Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations
- Additional duties as outlined by the Revenue Cycle Director or CRO
Required Qualifications :
- 3-5+ years of experience
- Strong knowledge of various payers
- Proficient in MS Office, including intermediate experience in excel
- Knowledgeable on ICD-10 and CPT codes
- Familiar with standard concepts, practices, and procedures
- Works under general supervision. A certain degree of creativity and latitude is required
- Commitment to excellence and high standards
- Ability to understand and follow written and verbal instructions
- Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow
- Ability to work independently and as a member of various teams
- Ability to work in a fast-paced environment
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
- Time management skills as related to daily schedules and productivity
- Excellent interpersonal and communication skills
Qualifications:
- Extensive knowledge of ICD-10 and Condition Codes
- Ability to collect for healthcare claims from Medicare/Medicaid, commercial insurance, contracted facilities, and individuals
- Understand Medicare and Medicaid regulations and guidelines
- Familiarity with Medicare, Medicaid, Coding, Private Pay, and insurance preferred
- Familiarity with medical terminology
- Ability to interpret EOB (Explanation of Benefits)
- Familiarity with Microsoft Office Suite
Doc Go is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. Doc Go is an Equal Employment…
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