Case Manager, Woodhull

Posted Saturday, November 29, 2025 at 5:00 AM

We believe that everyone deserves a home! Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing – affordable housing paired with services designed to help people maintain their homes for the long‑term – is widely recognized as a proven and cost‑effective solution to chronic homelessness. Breaking Ground's programs and services help people experiencing street homelessness – especially those who have been on the streets the longest – to come indoors.

Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.

Reporting to the Social Services Supervisor, the Case Manager, Connect to Care, Civitas provides outreach and case management services to people experiencing homelessness, some with mental illness and/or substance use disorders, in order to assist the individual in the transition to permanent housing. This position has a 35‑hour work week.

• Provide direct services to a caseload of clients, including conducting necessary assessments, benefits assistance, and other services necessary to support the client in achieving housing and recovery goals; conduct psychosocial evaluations
• Connect clients to psychiatric services
• Connect clients to medical treatment and substance use treatment facilities when applicable
• Obtain identification, public benefits, and other applicable income sources for clients
• Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans
• Prepare all documentation for housing applications
• Assist and counsel clients in the process of obtaining permanent housing
• Maintain record keeping in compliance with agency standards as well as those of City and State agencies; intervene in crisis situations
• Escort clients to appointments when needed
• Upon training, provide assistance with self‑administration of medication consistent with Breaking Ground's policies and procedures
• Perform other related duties as assigned

• Bachelor’s Degree or equivalent work experience
• Two years of experience working with homeless adults
• Experience with harm reduction and motivational interviewing techniques strongly preferred
• Valid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground is preferred
• Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs