Family Advocate

For nearly 150 years, The Jewish Board has been delivering innovative, best‑in‑class mental and behavioral health services. We are unique in serving everyone from infants and their families, to children, teens, and adults. That adds up to countless opportunities to use your skills, training, and compassion to make a difference in the lives of over 45,000 New Yorkers each year.

Purpose:

Youth Assertive Community Treatment (ACT) services are focused on improving or meliorating the significant functional impairments and severe symptomatology experienced by youth due to mental illness or serious emotional disturbance. Clinical and rehabilitative interventions are also focused on enhancing family functioning to foster health/wellbeing, stability and re‑integration for youth who are returning home after residential treatment or in‑patient hospitalization. The Youth ACT Team is a multi‑disciplinary team that works together to provide family‑driven, youth‑guided and developmentally appropriate services to comprehensively address the needs of youth within the family, school, medical, behavioral, psychosocial and community domains.

The Youth ACT Family Peer Advocate works as part of a multi‑disciplinary team to provide treatment and support services to families and children, ages 10 to 21, who have significant behavioral health needs and who are at risk of entering, or returning home from high‑end services, such as inpatient settings or residential services. This role involves providing highly individualized services focused on clinical treatment, family psychoeducation and skills development.

The Family Peer Advocate provides services to youth and families in their homes and communities and collaborates closely with other service providers and systems with which the family interacts. The role will require some evening availability and rotating on‑call coverage.

• Provide advocacy with providers across the child serving system to raise awareness, reduce stigma, engage families, and coordinate services.
• Educate families about self‑help techniques and self‑help group processes.
• Provide psychoeducation to family members, caregivers or social supports.
• Provide individual or group parent skill development related to the behavioral health needs of the child/youth.
• Teach effective coping strategies based on personal experience and assist in the development of community support systems and networks.
• Support families, parents/caregivers in developing skills to effectively manage their child/youth behaviors and navigate the multiple systems involved.
• Identify formal services and informal resources for families that are culturally affirming and who are experiencing social‑emotional, behavioral, or mental health challenges.
• Assist families with identifying challenges, strengths and improvement goals.
• Monitor and document family progress to track progress in accordance with agency and regulatory bodies policies.
• Collaborate with care providers and community support to help families track progress toward meeting goals.
• Participate in multi‑disciplinary team meetings, staff meetings, trainings, and supervision.
• Maintain all documentation according to the standards and time frames established by the Jewish Board and regulatory agencies.
• Maintain professional behaviors and ethical standards as established by licensing boards, professional associations and Jewish Board policies and procedures.
• Use an electronic database to document demographic data, family goals, and services provided to parent/caregiver; participate in quality improvement activities.
• Perform services in the family’s home, youth’s home, community, or office.
• Perform any additional duties assigned.

• Excellent engagement skills
• Strong verbal and written communication skills
• Attention to detail
• Ability to work independently and with a team

• High School Diploma or Equivalency
• Specialty credentialing in advocacy – can be obtained during probationary period
• Lived experience parenting a child or adolescent with a serious emotional disturbance and/or lived experience of mental health challenges.
• Lived…