Chief Quality Officer

Physician Affiliate Group of New York (PAGNY)and the Office of the Medical Director at
NYC Health + Hospitals/Jacobiand North Central Bronx
are seeking a Chief Quality Officer to lead the vision, strategy, and implementation of Quality, Patient Safety, and to assist Risk and Accreditation activities across the facilities.

Jacobi Medical Centeris a 457-bed, Level I Trauma Centerand North Central Bronx  Hospital(NCB) has 213 licensed beds.

To this day, Jacobiand NCBremainrespected leadersin emergency medicine, trauma surgery, burn care,pediatrics, primary care, and women’s health.

The hospitalmaintainsa strong academic affiliation with
Albert Einstein Collegeof Medicine
tomaintainits high healthcare delivery standards.

Th emission of
NYC Health + Hospitals
is to extend equally to all New Yorkers, regardless of the ability topay,comprehensive health services of the highest quality in an atmosphere ofhumanecare, dignity, and respect. Their Values are built on a foundation of social and racial equity and hasestablishedthe ICARE standards for all staff.

NYC Health + Hospitals
is the nation’s largest municipal health care delivery system in the United States. Dedicated to providing the highest quality health care services to all New Yorkers with compassion,dignityandrespect, and regardless of immigration status or ability to pay.

Opportunity Details:

• Leadership
  :
  • Collaboratively set the vision and strategy for Quality and Safety for the facility with leadership and frontline staff.
  • Lead employee education, growth, mentorship, development, and recognition programs around Quality, Patient Safety, and Leadership.
• Quality Assurance
  :
  • Responsible for Quality Assurance and Performance Improvement (QAPI) data collection and submission, chart abstraction, quality reporting activities, and preparation for quarterly QAPI Committee of the Board meetings.
  • Responsible for QAPI & Patient Safety plan and annual evaluation of QAPI plan.
• Performance Improvement
  :
  • Lead and set the vision for Performance Improvement capacity building programs, including Healthcare Administration Scholars Program, Quality Academy, Quality/Clinical Leadership Fellowship, and trainings for managers and executive leaders.
  • Serve as executive sponsor for the Facility Based Collaborative Council (FBCC) and Board QAPI Committee performance improvement projects.
  • Align facility dashboard Quality metrics with system Strategic Pillars and system dashboard.
  • Responsible for annual Pro-active Risk Assessments (PRA).
• Support Patient Safety Officer, Patient Safety Associate, andwith the facility Patient Safety Committee, to develop annual Patient Safety goals, and ensure high performance in the National Patient Safety Goals (soon to be embedded as part of Joint Commission’s National Performance Improvement Goals).
• Support and work collaboratively with Patient Safety Officer to ensure key stakeholders are trained about Root Cause Analysis & Action (RCA^2) and Just Culture.
• Assist risk management to sponsor Root Cause Analysis (RCA) activities and execution of Corrective Action Plans (CAPs) and monitor for compliance.
• Incorporate information learned from Good Catch and adverse event reporting and RCA’s into Performance Improvement activities.
• Accreditation
  :
  • Assist Regulatory to Sponsor for survey management and continuous readiness efforts for accreditation surveys, while staying current with national standards of practice.
  • Provide staff education and training on accreditation requirements to ensure continuous readiness for ongoing surveys.

*** This role will require 0.25 FTE (10 hours per week) of clinical time.

• Minimum of a Master’s level degree, clinical degree preferred (e.g., MD, DO, NP).
• Minimum 5 years of clinical and/or administrative experience.
  
  Clinical experience, preferred.
• Experience in Quality Assurance, Performance Improvement, Risk Management, Regulatory & Accreditation, Care Experience, Healthcare Administration, Data & Reporting, Policy, Leadership, and Education surrounding Quality.
• Demonstrated strong leadership,organizational, and planning skills.
• Desire and proven ability to work with multiple stakeholders including business, clinical, IT, leadership, and…