Director Credentialing

Director Credentialing – Hospital for Special Surgery

Hospital for Special Surgery (HSS) is a top‑ranked orthopedics and rheumatology facility. We seek a Director Credentialing to lead and manage credentialing processes across our campuses.

• Exercise leadership by overseeing coordinators and managing credentialing processes for HSS Medical Staff, Allied Health Professional Staff, and Graduate Medical Education Staff.
• Manage operations of the credentialing office and assume departmental leadership as needed.
• Meet with faculty to review new program requests and delineation of privileges.
• Coach and develop staff in primary‑source verification, payer enrollment, and data integrity.
• Set measurable KPIs for turnaround time, accuracy, productivity, and compliance.
• Manage capacity during peak volumes, reappointments, and onboarding cycles.
• Act as liaison between trainees, external GME offices, departmental offices, legal affairs, and occupational health & safety.
• Maintain credentialing documentation, database, and malpractice records per NYS law.
• Guide staff through internal and external audits, providing coaching based on findings.
• Participate in Education Institute projects and other departmental initiatives.
• Perform other duties and special projects as assigned.

• 5–7 years of experience in healthcare/medical administration.
• Bachelor’s degree (BA, BS, BSN, BSW). Preferred:
  Master’s degree.
• Proven supervisory ability, knowledge of healthcare processes, and strong oral and written communication skills.
• Excellent organizational, problem‑solving, and skills for managing complex credentialing workflows.
• Preferred certification: CPCS.
• Physical requirements:
  
  Standing or sitting; may involve light lifting (≤10 lbs).
  
  Environmental conditions:
  
  indoor area with mild dust, fumes, temperature, and noise exposure.

Base pay range: $84,000 – $127,875, with additional benefits. Salary determined on selection based on factors such as scope of role, level of experience, education, accomplishments, and budget.

Regular full‑time;
Day shift, United States.

Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. We provide care without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or accreditation standards.