Program Manager

Location:

Corona, NY (on-site)

Salary: $67,000 annual

This position is primarily responsible for oversight and management of focused outreach, administering regulations, policies, procedures and practices; planning, organizing, developing, implementing and coordinating program activities for the Center of Innovation (LEAP) Scope of Work. The Program Manager reports to the Director of Outpatient Services and supervises the LEAP program team.

• Coordinates and integrates service delivery within the program.
• Ensures program compliance with OASAS regulations and program policies directly related to program operations and record management.
• Coordinates with Quality Assurance/Data Specialist to ensure accurate data collection and reporting.
• Provides community education, coordination of community-based initiatives, and implementing initiatives to promote health and safety of individuals affected by drug and alcohol use.
• Develop program services that meet OASAS standards for medically assisted treatment provided through telehealth, in community settings, and existing substance use treatment providers.
• Direct planning, coordination, and follow-up of outreach to the community.
• Coordinate with the nurse practitioner and medical doctor to ensure MATS treatment compliance.
• Develop and manage peer support services.
• Develop program protocols to improve service delivery and participant outcomes.
• Works collaboratively with the Director of Outpatient Services to ensure effective program operations.
• Ensure staff maintains accurate and confidential clinical records that comply with OASAS standards and internal policies.
• Manage participant data, statistics and tracking for quality improvement and monthly reporting.
• Responsible for the implementation of interventions to address the ongoing expansion of overdose prevention.
• Provides crisis interventions and consultation as needed.
• Manages and responds to crisis in the field.
• Monitors participants' services, assuring that staff are responsive to participant needs and take appropriate action to make adaptations as necessary.
• Evaluates staff performance; identifies documents and develops corrective action plans for personnel performance problems. Responds to strengths or weaknesses identified through self-assessments and evaluations.
• Makes recommendations for supervisee training(s) as needed, and assures staff compliance with all applicable training requirements.
• Conducts program staff meetings.
• Participates in case conferences, interdepartmental meetings, quality assurance meetings, staff development trainings.
• Coordinates staff scheduling, ensuring adequate staff coverage.
• Participates in fundraising activities.
• Leads one of agency values teams.
• Assists with organizing and implementing agency wide events and outreach efforts.

• Master's degree in social services or related clinical field, LCSW, LMSW, LMHC and 2 years supervisory experience working with applicable populations who have substance abuse/ co-occurring disorders or;
• BS/BA Degree from an accredited college with a major in counseling, psychology, social work or a human services related discipline and 4 years supervisory experience working with applicable populations who have substance abuse/ co-occurring disorders;
• Must successfully complete a criminal background check, obtain clearance from the Office of Children and Family Services and be drug free.