Program Director - Hunterfly Trace

Job Title: Program Director

Status:Full-time, Mon-Fri. 9 am - 5 pm (hours may vary, you will be on call)

FLSA Classification:Exempt

Job Location:Brooklyn, New York

Reports to:Vice President

Salary Range: $85,000 - $95,000

Hunterfly Trace is located in Brownsville, Brooklyn, with a total of 62 units.
Hunterfly Trace will provide 55 – DOHMH and 7 – Community supportive housing units to single adults exiting homelessness. These units will be funded by DHS and DOHMH (ALL units receive case management) contracts.

The Program Director (PD) position requires a thorough understanding of relevant service delivery concepts and structures, including strong knowledge and experience with mental health systems, and the ability to access and negotiate the full range of services for recipients. It also requires strong supervisory and administrative skills and the ability to interface effectively and efficiently with colleagues to ensure quality services and program operations.

Furthermore, it requires good decision‑making skills and the ability to identify and facilitate necessary programmatic change. It requires attention to detail, strong writing and verbal communication skills, and computer literacy.

The Program Director is responsible for direct supervision of the Assistant Program Director and Program Associate (where applicable). They ensure clients receive services that support housing stability and quality of life, and that meet regulatory and agency standards by leveraging individual and group supervision, reporting instruments and dashboards, and regular chart review. The Program Director is ultimately responsible for developing the aptitude of a high‑functioning team in an environment that is an engaging and rewarding place for staff to work, and that promotes a culture of continuous learning, professional development, and quality improvement.

The PD also assumes leadership in facilitating a culture where the values of diversity, equity, belonging, inclusion, and justice are explicit and well‑integrated into program culture in a way that emphasizes respect for all members of the community.

This is a full‑time, exempt position with a regular daytime schedule that includes on‑call responsibilities. Lantern staff may be asked to change work schedules and hours depending on the operational needs of the site and the agency.

• Provide clinical supervision and coaching to the Assistant Program Director, Program Associate, and/or case management staff.
• Promote strategies that support learning and professional development.
• Review and approve documentation completed by the case management team and ensure high standards of care and quality service delivery.
• Conduct internal chart reviews in collaboration with the Assistant Program Director
• Review dashboards and monthly reports with staff to track outcomes.
• Develop site‑specific policies, tracking and reporting instruments, and strategies that support outcomes accountability and quality service delivery.
• Provide clinical supervision in the development of treatment plans and in assessing for safety planning with the clinical team.
• Identify community resources, facilitate referrals, and serve as a liaison with various care coordination agencies, health and mental health providers, substance use programs, and employment providers to secure services.
• Develop supervision plans and accountability systems that manage reporting requirements and service standards.
• Ensure staff use a harm reduction approach to support residents around issues of substance use.
• Identify training and skill‑building needs of the clinical team that will ultimately help promote high quality of life standards.
• Support staff in actively engaging residents through regular apartment visits, community outings, and escorts to appointments as needed.
• Collaborate with property management and Housing & Stability partners to help clients maintain their housing and understand the terms of their lease.
• Collaborate with Cross Buildings to access full menu of supportive services designed to improve clients’ wellness and quality of life.
• Collaborate with Compliance and QA/QI departments…