Clinical Supervisor N

1463 Flatbush Ave, Brooklyn, NY 11210, USA

Posted Tuesday, February 26, 2019 at 5:00 AM

Under the direction of the Clinical Manager, the Clinical Supervisor has responsibility for clinical and administrative supervision. Responsibilities also include supervision of staff in the outpatient programs, assuring that program staff carries out their job responsibilities in a professional and ethical manner and maintain availability to staff for consultation during all program hours of operation.

The Clinical Supervisor will be responsible for overseeing the delivery of care in order to ensure the appropriateness and effectiveness of outpatient services, identification of gaps in service delivery system, representing the Agency at meetings, conferences and public forums, strategic planning and implementation, development and implementation of processes and services that will improve the service delivery system, program development – including monitoring revenue, productivity, outcomes, staff training and development and staff supervision, compliance with contracts, agency policies and procedures, regulatory requirements and audit readiness and new initiatives.

• Monitor and oversee all aspects related to the delivery of outpatient services – including program site visits on all staffing work shifts.
• Provide direct clinical services to designated client population.
• Provide clinical staff training on site.
• Upon eligibility, complete all necessary documents to obtain/retain Medicare UPIN credential and Managed Care Provider applications.
• Assume responsibility for program operations in the absence of the Clinical Manager.
• Ensure that target population has access to service according to contractual requirements and Agency Mission.
• Plan, coordinate, identify and implement program outcomes and evaluation, strategic planning, accreditation efforts and program development.
• Provide clinical supervision and consult with the clinical staff in the preparation and review of individual treatment plans.
• Provide individual clinical supervision to 4 clinical staff members.
• Responsible for orienting and training new staff.
• Provide and/or oversee supervision of staff and graduate students.
• Develop appropriate supervision coverage policies and procedures to ensure that adequate supervision and management is in effect for all work shifts.
• Track issues related to staff retention and contributing to development of methodologies to address staff turnover.
• Responsible for ensuring that all staff report incidents in a professional manner to all required forums.
• Collaborate with Agency and program staff to develop and adhere to on-site emergency response preparedness and readiness protocols.
• Monitoring staff adherence to Agency, funding source and regulatory requirements.
• Awareness, preparation and participation in internal and external audits.
• Monitoring and facilitate staff adherence to levels of service and productivity and revenue targets.
• The position requires the ability to provide coverage and supervision at the programs or in situations which require 24 hour/7 day per week response.
• Assure that program goals, objectives and the Agency Mission are understood, fostered and supported throughout at the program level.
• Facilitate program compliance with fire, safety, and health standards as per licensing and or quality assurance requirements and standards.
• Facilitate staff’s understanding and incorporation of Agency determined Best Practices, Integrated Delivery and/or Evidence Based Practices models as needed.
• Identify and report of Agency inefficiencies that negatively impact on program ability to provide services and function in an efficient and professional manner.
• Facilitate cooperation and rapid response to service requests related to identified parish and community needs.
• Report to Behavioral Health Services Administration and/or Agency Administration issues that may have a negative impact on the reputation of the Agency, client and/or staff welfare or any corporate compliance issue.
• Collect urine toxicology screenings.

• Contribute to the development of treatment protocols,…