Program Director - PROS

The Director of the PROS program manages and directs the Goodwill PROS Program, administers a NYS Office of Mental Health/Medicaid budget to provide necessary services to individuals with a diagnosed mental illness and a functional disability due to the severity and duration of the mental illness. Program must be operated in accordance with NYS Regulations, Part 512 for Personalized Recovery Oriented Services.

• Responsible for ensuring that PROS is fully staffed and operates as a person-centered, recovery-oriented model, providing quality services in a timely and professional manner.
• Develops monthly reports to highlight PROS activities, monitor revenue and expenses, tracks billable units, program census, and job placements.
• Adheres to policies and procedures to dealing with participant incidents and emergencies, as required by OMH and Goodwill policies.
• Serves as an agency representative at community, regional, national, and social service functions, as well as performing public relations activities as requested.
• Develops and maintains ongoing relationships with potential referral sources, service providers and community resources.
• Reviews all client referrals, determines eligibility and assigns to appropriate staff.
• Oversee the implementation of Evidence Based Practices and sets goals and objectives for the program to ensures the program remains compliant and in good standing with OMH, Medicaid and Goodwill standards.
• Responds to emergencies and coordinates appropriate interventions, along with the Safety Director, to ensure that clients’ work area remains healthy and safe.
• Manage a caseload of up to 5 participants, including case management, collateral contacts, referrals, vocational assistance, and other needs, to coordinate services.
• Conduct required assessments including Wellness Recovery Action Plans, Psycho-socials, Psychiatric Rehabilitation, Vocational Readiness, Cultural, and Substance Use screenings and assessment.
• Develop Individualized Recovery Plans (IRP) in collaboration with participants, based on the above listed assessments on a quarterly basis, or more often as needed.
• Maintain and update demographic, treatment and employment data in electronic health records (Foothold AWARDS, OMH CAIRS database, and NYESS).
• Engages in case conferences, clinical meetings, and others as requested and fills in vacancy positions as needed. Provides clinical supervision to professional staff.
• Coordinates with other directors to provide guidance to the Behavioral Services Division.
• Works closely with SVP of Behavioral Health Services to ensure quality of services and monitoring of outcomes.

• NYS Licensed Clinical Social Worker preferred, will consider LMSW with significant clinical and administrative experience of at least 3 years.
• 3-5 years of experience working with persons living with severe mental illnesses.
• Excellent oral and written communication skills, ability to multi-task in a very fast and demanding work environment a must.
• Capacity to manage, develop and motivate staff to continue to increase their skills in order to expand their programs and/or performance as needed.
• Experience with provision of services in a group modality.
• Proficiency in Microsoft Office.
• Knowledge of PROS program model and regulations.
• Knowledge of evidence-based practices, to include:
  Individual Dual Diagnostic Treatment, Wellness Self-Management, Individual Placement and Support and Family Psycho-Education.

• Provides individual or group supervision to all staff.
• Establishes and monitors program budgets, staffing needs, including training.
• Responsible for developing and enhancing the PROS program.