Medicare Sales Representative II

Join to apply for the Medicare Sales Representative II role at NYC Health + Hospitals.

NYC Health + Hospitals provided pay range: $65,592.00/yr – $65,592.00/yr.

Metro Plus Health , a wholly‑owned subsidiary of NYC Health + Hospitals, provides high‑quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island. The network includes over 27,000 primary‑care providers, specialists, and participating clinics.

• Identify prospective enrollees and determine eligibility for participation in Metro Plus Health ’s Medicare product.
• Understand and apply all policies and procedures pertaining to the Medicare product, enrollment, and disenrollment.
• Conduct home visits and personalized appointments as needed to complete the enrollment process.
• Market Metro Plus Health  Medicare line of business on‑site at hospitals, senior centers, assisted‑living facilities, community events and other sites.
• Educate enrollees on all aspects of the Plan and answer questions regarding Plan features and benefits.
• Keep informed of current marketing activity guidelines set by regulatory agencies and provide enrollees with all required materials.
• Complete applications, field reports, and personnel forms accurately and timely.
• Work closely with Outreach, Customer Service and Eligibility Representatives and other Metro Plus Health  personnel to resolve member concerns.
• Establish and maintain positive relationships with facility and site staff, community and provider organizations, and regulatory agencies.
• Assist members with transportation and other services necessary for healthcare access.
• Participate in tele‑marketing/outreach efforts as required.
• Provide detailed reports of production and outreach activities.
• Develop a community presence to generate enrollments and give presentations to large senior groups.
• Complete Annual Medicare Training.

• High School Diploma or GED (College Degree or coursework preferred).
• 3–5 years of sales or customer‑relations experience.
• Medicare sales experience preferred.
• Public speaking experience.
• Excellent organizational, written, verbal and presentation skills.
• Strong problem‑solving abilities.
• Highly motivated and goal‑oriented.
• Ability to work in a multi‑ethnic, multicultural environment.
• Sensitivity to chronic conditions and disabilities.
• Bi‑lingual or multi‑lingual a plus.
• Self‑confident, independent thinker with professional presentation.
• Flexibility and willingness to learn.
• Ability to coordinate and execute sales events.
• Assistance with departmental projects when needed.
• Computer skills (Excel, PowerPoint, Word, Microsoft Teams).

• Valid NYS Life, Accident and Health Agent License at the time of employment; must remain valid and be renewed annually.
• Valid NYS Driver’s License is a plus.

• Integrity and trust.
• Customer focus.
• Functional/technical skills.
• Written and oral communication.

• Seniority Level: Mid‑Senior level.
• Employment Type:
  
  Full‑time.
• Job Function:
  Sales and Business Development.
• Industry: Hospitals and Health Care.