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Community Liaison Worker Level ll

Job in New York, New York County, New York, 10261, USA
Listing for: NYC Health + Hospitals
Full Time position
Listed on 2026-01-12
Job specializations:
  • Healthcare
    Community Health, Public Health
  • Social Work
    Community Health, Public Health
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Location: New York

Provider Careers at NYC Health + Hospitals

Queens Hospital Center is making good on its promise to the people of southeastern and central Queens to maximize both patient convenience and positive clinical outcomes. Residents of Queens can count on the delivery of quality medical care right in their own borough. In 2002 the hospital opened a state-of-the-art, 261-bed facility that includes the Queens Cancer Center, the first comprehensive cancer treatment center in the borough.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Work Shifts

9:00 A.M - 5:00 P.M

Job Description

Purpose of Position
:
This class of positions encompasses work of varying degrees of difficulty and responsibility in the performance of liaison functions between City agencies, local residents, and community organizations, in order to: provide assistance, obtain participation and support for housing development and community development and implement public service programs. Performs tasks in the field or in an office, as assigned. Supervises staff.

All personnel perform related work.

Under general supervision, performs duties involving liaison activities between City agencies, local residents, and community organizations.

Examples of Typical Tasks
  • Interviews local residents, landlords, government personnel, business people and youths to solicit support for community development programs, to ascertain needs of communities and to determine courses of action to meet those needs which are acceptable to the communities.
  • Interviews staff and representatives of governmental, educational, and social agencies and unions for the purposes of securing information for and transmitting information from community organizations and residents.
  • Assists in the preparation and distribution of informational materials relating to the programs, objectives, and activities of both communities and educational institutions.
  • Assists in the training of subordinate staff.
  • Makes written and oral reports as required.
  • Keeps records related to programs, activities, objectives, etc.
  • In addition to performing duties of Assignment Level I at a higher level, also performs the following:

  • Directs staff or works as a team with other community liaison workers in the performance of liaison activities; may supervise or field office operations or operational units.
  • Consults and maintains liaison with residents, landlords, representatives of community organizations, students, parents, staff of schools, unions and other public and private agencies.
  • Explains programs and policies to community groups and to community liaison contacts and interprets and relays information from the community.
  • Participates in the planning, organization and implementation of programs involving community participation. Collects, evaluates, and reports information regarding community needs and objectives; communicates findings to appropriate agencies for necessary action. Assists in the conduct of outreach programs.
  • Assists in mediating problems between the community and schools, hospitals, and other City agencies for residents and community groups in the City.
  • Works as a member of an interdisciplinary team assisting in providing supportive therapy and making referrals to City agencies, social service agencies, community organizations and other organizations that provide health and social services.
  • Counsels community residents, property owners, local businesses and groups on their rights and obligations and on available community and governmental resources.
  • Makes recommendations on effective mobilization for participation in community development and program feasibility and improvement.
  • Recommends policies, procedures, and priorities for City agencies in dealing with schools, residents, and community groups.
  • Interviews community residents and assists them in completing forms; completes other relevant reports and forms and performs related…
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