Life Coach II - Arc Allegany-Steuben

Join to apply for the Life Coach II - Arc Allegany-Steuben role at The Arc Allegany-Steuben
. If you enjoy helping others succeed and want a meaningful career that makes a positive difference, this opportunity may be for you.

Under the direction of Life Coach V and Life Coach X, this position maintains an environment in the Residential programs that encourages optimal personal development, provides person-directed services, and ensures the health and safety of the individuals served.

• Ensure compliance with regulations, agency policies and procedures.
• Ensure required documentation is complete, accurate and legible.
• Ensure the agency’s incident management process is followed.
• Provide input in the development and revisions of policies, procedures and agency forms as needed.
• Ensure chain of command is followed when necessary.
• Promote the highest quality of support by implementing the Code of Ethics and Core Competencies.
• Keep all information confidential.

• Assist with ensuring adherence to the annual budget.
• Assist with ensuring accurate management of individuals’ funds.
• Complete personal allowance documentation and other financial documentation according to procedure.

• Provide services as planned in individuals’ Individual Service Plans (ISP) and related documents.
• Act as a Resident Advocate to ensure ISPs, IPOP, PONS and Behavior Plans are accurate.
• Implement activities outlined in Habilitation Plans and ISP.
• Plan and coordinate daily activities.
• Advocate for individuals.
• Provide person-directed services, including residential or day habilitative services and assistance in personal skill areas.
• Complete assessments and compile baseline data as assigned.
• Assist and support individuals with community integration.
• Respect individuals’ right to privacy and confidentiality.
• Work collaboratively with others to ensure health and well‑being.
• Ensure emergency medical procedures are followed and consult with the medical chain of command when necessary.
• Provide services and follow individuals’ Plan of Nursing Services (PONS).
• Report and document all medical concerns to the appropriate personnel.
• Transport and attend health and medical appointments as assigned.
• Complete weekly one‑on‑one meetings with Life Coach V.
• Attend staff meetings and provide updates.
• Complete one‑page profiles and assist POMS as identified.

• Maintain an environment that encourages optimal personal development.
• Complete assigned daily responsibilities and shift overlaps.
• Handle documentation, filing, and general office maintenance.
• Assist in identifying and developing new services and support opportunities.
• Complete monthly summaries if applicable.
• Comply with minimum staffing policy.

• Ensure the site is a safe, clean environment and address concerns immediately.
• Maintain knowledge of fire evacuation plans.
• Practice standard precautions and infection control practices.
• Ensure site vehicles are maintained when applicable.

• Develop and maintain positive customer relationships internally and externally.
• Maintain effective working relationships with service providers, community resources, and families.
• Ensure internal and external communications reflect agency’s mission, vision, and values.
• Address customer concerns timely and professionally.

• Participate in agency committees, initiatives, projects, and trainings.
• Assist with coverage as assigned.
• Maintain certifications and annual training updates.
• May use private vehicle to transport people served.
• Flexible with work locations and hours, including any residential home.

• Conscientiousness, dedication, self-discipline, and responsibility.
• Can work successfully under general supervision.
• Can work independently, prioritize assignments, and meet deadlines.
• Can establish effective relationships in a team environment.
• Can exercise discretion with confidential information.
• Basic Microsoft Office skills.
• Introductory computer skills.
• Good written and verbal communication skills.
• Can operate office equipment, computers, and medical equipment.
• C…