Helpdesk Associate, Bureau of Early Intervention

helpdesk associate, bureau of early intervention

join to apply for the helpdesk associate, bureau of early intervention role at nyc department of health and mental hygiene

only permanent employees in the civil service title clerical associate and those that are reachable on the civil service list for clerical associate, exam no. 3120 are eligible to apply

established in 1805, the new york city department of health and mental hygiene (the nyc health department) is the oldest and largest health department in the country. Our mission is to protect and improve the health of all new yorkers, in service of a vision of a city in which all new yorkers can realize their full health potential, regardless of who they are, how old they are, where they are from, or where they live.

As a world‑renowned public health agency, we respond to public health crises, lead on chronic disease prevention, mental health, and environmental health, and advance public health policy at the city, national and international levels.

• process document submissions for data correction
• complete data entry into databases
• create reports
• conduct special projects as assigned
• important: bring original documentation to interview, including a valid u.s. Passport, permanent resident card/green card, or driver’s license; proof of education; current resume; and proof of address/nyc residency dated within the last 60 days.

after selection, you will be contacted to schedule an onboarding appointment. At that time you must produce the originals of your documents and your original social security card.

loan forgiveness: as a prospective employee of the city of new york, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, visit the u.s. Department of education’s website at student aid.gov / pslf
.

• four‑year high school diploma or its educational equivalent approved by a state department of education or a recognized accrediting organization, plus one year of satisfactory clerical experience.
• keyboard proficiency with a typing speed of at least 100 keystrokes (20 words) per minute.

preference will be given to individuals with excellent phone, computer, and writing skills. Additionally, good communication, strong organizational skills, and the ability to work under pressure and meet time frames are required.

55a program: this position is also open to qualified persons with a disability who are eligible for the 55‑a program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55‑a program.

residency requirement: new york city residency is generally required within 90 days of appointment. City employees who have worked for the city for two continuous years may be eligible to reside in certain counties outside nyc. Discuss eligibility with the agency representative at interview.

the city of new york is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment free from discrimination and harassment based on any legally protected status or characteristic, including sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

final appointments are subject to office of management & budget approval.

clerical associate - 10251