Medical Receptionist

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Full Time Brooklyn, NY, US

30+ days ago Requisition

Salary Range: $18.00 To $22.00 Hourly

FRONT DESK RECEPTIONIST

Full Time

New York, NY

The “TRUE HEALTH” and HEALTHCARE FOR ALL WOMEN OB-GYN. is a for-profit healthcare organization with 7 health centers, providing primary care and preventative medicine in the following locations in Nassau County, Queens, and Brooklyn. As privately qualified health centers, we serve the individuals in our communities, providing enhanced services, expanded hours and reduced prescription pricing, while raising the level of care.

We treat patients regardless of income, residency, or immigration status.

The TRUE HEALTH offers a stable employment opportunity with a growing company, and competitive base compensation along with health and dental insurance, paid time off, 401-K with company match, paid holidays, employee discounts and much more.

Our Mission

The mission of TRUE HEALTH is to provide access to equitable, comprehensive, optimal healthcare by improving the overall wellness of all individuals in our communities and delivering high quality extensive patient centered care.

Our Vision

Creating healthier communities by transforming the health care system one person at a time.

JOB TITLE: Front Desk Receptionist

REPORTS TO: Practice Manager/Administrative Manager

The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of this position.

About the Role:

The Medical Receptionist plays a crucial role in ensuring the smooth operation of our healthcare facilities located in Brooklyn, Fresh Meadows, and Great Neck. This position is responsible for managing patient interactions, scheduling appointments, and maintaining accurate patient records, which are essential for providing high-quality healthcare services. The Medical Receptionist serves as the first point of contact for patients, creating a welcoming environment and addressing inquiries with professionalism and empathy.

By efficiently handling administrative tasks, the Medical Receptionist contributes to the overall patient experience and supports healthcare providers in delivering effective care. Ultimately, this role is vital in fostering a positive relationship between patients and our healthcare team, ensuring that all administrative processes run seamlessly.

Minimum Qualifications:

• High school diploma or equivalent.
• Proven experience in a medical office or healthcare setting.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in using electronic health record (EHR) systems.

Preferred Qualifications:

• Certification as a Medical Administrative Assistant.
• Experience with medical billing and coding.
• Bilingual abilities to assist a diverse patient population.
• Familiarity with HIPAA regulations and patient privacy practices.
• Previous experience in a fast-paced healthcare environment.
• High school diploma or equivalent required
• Bilingual in English and Spanish/Creole required
• Good customer service and communication skills
• Ability to multitask and pay attention details
• One (1) year clerical experience in a medical setting preferred
• Health insurance verification, authorization, and/or billing knowledge required

Responsibilities:

• Greet patients and visitors in a friendly and professional manner.
• Manage appointment scheduling and confirm patient visits.
• Maintain and update patient records and ensure confidentiality.
• Handle phone calls, respond to inquiries, and provide information about services.
• Process patient insurance information and assist with billing inquiries.
• Promptly greets, assists, and directs patients and visitors in a pleasant and professional manner.
• Responsible for patient check-in, registration, and check-out.
• Instructs patient/guardian of documentation required for visit. On subsequent visits, verifies demographic and billing…