Part Time Medical Receptionist

Company Overview

We’re a physician‑led, patient‑centric network committed to simplifying health care and bringing a more connected kind of care.
Part Time Medical Receptionist role at CityMD
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The Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all incoming patients  person in this position registers patients, coordinates with the team to ensure timely turnaround, responds to patient questions and concerns with urgency and kindness, and handles all paperwork associated with patient registration.

• Greeting and welcoming patients
• Organizing and coordinating patient intake and other appointments
• Accurately entering and updating patient information in the system
• Assisting patients with completion of paperwork when necessary
• Scanning, updating and filing medical records
• Answering phone calls, questions, etc. in a prompt and polite manner
• Processing medical insurance information, verifying patient eligibility and addressing any patient questions about insurance (liaise with Billing department as appropriate)
• Handling cash and co‑payments accurately and responsibly
• Providing outstanding customer service to every patient
• Informing site manager or assistant site manager of waiting room wait times, patient inquiries, etc.

• High School Degree or GED
• Happy, welcoming, and can‑do attitude with patients and coworkers
• Experience working in any high‑volume/high‑intensity service industry (e.g., hospitality, restaurant, hospital, medical office, or retail environment) preferred
• Excellent verbal, written, and interpersonal communication skills
• Detail‑oriented and a team player
• Computer proficiency and superior keyboarding skills (approximately 55 wpm)
• Flexible/adaptable nature to work in a continuously evolving environment
• Passion for helping others in a healthcare environment
• Ability to effectively interact with physicians, patients and other staff members
• Bilingual language skills required or preferred based on site location.

Ability to sit and stand for periods of time. Heavy computer use required.

$18.25 per hour. The provided compensation amount is based on industry standards and salary determinations will be made based on numerous factors, including but not limited to years of experience and location of the position.

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MD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in our benefits platform includes medical, dental, life, disability, vision, FSA coverages and a 401(k) savings plan.

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecured email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in‑person interview. Be aware of potential scams while job seeking.

Interviews are conducted at select Company locations during regular business hours only. For information on job scams, visit https://(Use the "Apply for this Job" box below). Scams or file a complaint at https:///.