Scheduling Coordinator

Scheduling Coordinator at Essen Health Care

Scheduling Coordinator coordinates appointments for employees, customers or patients. Responsibilities include planning weekly schedules, determining appointment lengths, and making calls to patients or customers regarding their appointment or meeting times.

• Answer phone calls and e-mails, greet patients and prospective patients, and remind them of upcoming appointments.
• Schedule appointments for patient consultations, procedures and visits with medical personnel.
• Liaise and coordinate with health care professionals about schedules, patients and any changes.
• Accept and submit insurance claims and payments, and perform billing duties.
• Resolve scheduling conflicts as they occur.

• High School Diploma or GED.
• 2 years of working experience in the medical field or customer service.
• Healthcare experience is a plus.
• Knowledge of insurance requirements and medical terminology preferred.
• Minimum 1-2 years scheduling experience.
• Experience with ECW strongly preferred.
• Bilingual (Spanish / English) is a plus but not required.
• Excellent written and verbal communication skills.
• Professionalism and a positive attitude.

Essen Health Care is an equal opportunity employer. We value a diverse population and encourage applicants from all backgrounds.

Location:

New York, NY

Salary: $65,000.00–$75,000.00 per year (range may vary by role and experience)