Surgical Coordinator - Dr. Selber & Dr. Jones

How you move is why we’re here. ® Now more than ever.

Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent – candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success.

If this describes you then let’s talk!

HSS is consistently among the top‑ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Regular Full Time

The base pay scale for this position is $26.65 – $40.87. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation.

The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

You will be responsible for maintaining and improving the clinical and administrative workflow of a busy surgical orthopedic practice. Your duties will include coordinating all aspects of surgical coordination, anticipating the needs of patients as they arise, scheduling and coordinating patient appointments, performing a variety of clerical functions including inventory control, and upholding stellar customer service practices for patients and families.

You will also act as a liaison to physicians and hospital departments.

• Triaging phone calls and patient inquiries in a professional and efficient manner.
• Retrieving messages frequently from voicemail (and EMR system where applicable) and returning messages by the end of the business day.
• Scheduling & confirming patient appointments (new visits, follow‑ups, and post‑ops).
• Scheduling surgeries and other ancillary tests as directed by the physician or office manager.
• Prior experience scheduling surgeries and coordinating patients’ pre‑testing appointments is highly preferred.
• Performing financial transactions and related functions when appropriate and directed by the physician or office manager.
• Facilitating communication between physicians, hospital departments, departmental management, and patients.
• Working independently on assigned tasks with minimal supervision.
• Promoting cooperation through teamwork.
• Completing all in‑service learning requirements, including the annual in‑service learning.
• Performing other duties as assigned.

• Associate’s degree and at least two years of related MD office/healthcare experience.

• Familiarity with medical terminology and general office protocol.

• Ability to type 45–60 words per minute and demonstrate exceptional organizational strengths.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Word, Excel, and PowerPoint.

Hospital for Special Surgery is committed to providing high‑quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, HSS provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.