Compliance and Account Management Coordinator, Impartial Hearing Order Implementation Unit

Position: Compliance and Account Management Coordinator, Impartial Hearing Order Implementation Unit - 25502
Location: New York

Compliance and Account Management Coordinator, Impartial Hearing Order Implementation Unit - 25502

Join to apply for the Compliance and Account Management Coordinator, Impartial Hearing Order Implementation Unit - 25502 role at NYC Public Schools

Compliance and Account Management Coordinator, Impartial Hearing Order Implementation Unit - 25502

2 weeks ago Be among the first 25 applicants

Join to apply for the Compliance and Account Management Coordinator, Impartial Hearing Order Implementation Unit - 25502 role at NYC Public Schools

Get AI-powered advice on this job and more exclusive features.

Position Summary: The Compliance and Account Management Coordinators will ensure the timely, effective and efficient review and interpretation of Impartial Hearing Orders, as well as performing professional account management work of moderate difficulty and responsibility ensuring that the New York City Public Schools (NYCPS) renders payments and delivers special education services pursuant to special education due process Impartial Hearing Orders. Reporting to the Directors of Compliance and Account Management, and supported by Team Leads, the Compliance and Account Coordinators will interpret and unpack hearing orders;

review SESIS, the Impartial Hearing System, and related systems as necessary to determine compliance metrics for hearing orders; assist in ensuring Action Item implementation; monitoring activities related to implementation; and be responsible for the day-to-day compliance workflow of the Unit; respond to inquiries from parents, advocates, attorneys, and schools; collect required documentation and information to establish funding parameters; and process tuition payments pursuant to Impartial Hearing Orders.

This position works closely with the Community Engagement and Support team of the Implementation Unit, Implementation Liaisons within the various Program Offices as well as the Billing and Invoicing team of the Division of Financial Operations (DFO). Performs related work.

Reports to: Director of Implementation Unit Compliance;
Director of Implementation Unit Account Management

Direct Reports: N/A

Key Relationships: Office of the Auditor General (OAG), Office of the General Counsel Impartial Hearing Office (IHO), Committees on Special Education (CSE), Office of Related Services (ORS), Office of Pupil Transportation (OPT), Office of Student Enrollment (OSE), Office of Student Health (OSH), Division of Financial Operations (DFO), District 75 (D75), Administrators of Special Education (ASEs), Directors of Special Education (DSEs), and Central Based Support Team (CBST);
New York City Office of Administrative Trials and Hearings (OATH), parents, advocates and attorneys.

Responsibilities

Individual can be assigned to either of the work areas below:

Compliance

• Correspond with parents and their representatives, including public advocacy groups and attorneys regarding the status of implementation awarded special education services to students.
• Collaborate with the Customer Support/Community Engagement Team to ensure prompt resolution of community outreach regarding the implementation of awarded services.
• Review and interpret Impartial Hearing Orders to determine actions necessary to implement required remedies.
• Enter action item data into Decision Action Item Tracking System (DAITS) daily on a high-volume basis.
• Format daily Decision Cognos Report as necessary and upload to LV Case Tracker.
• Assign cases for unpacking.
• Review unpacked orders for accuracy and approve as appropriate; take necessary steps and collaborate with staff and Team Leads for any needed corrections.
• Work with staff within the office and across NYCPS program offices to achieve timely implementation of orders.
• Support and monitor the implementation of awarded services in coordination with CSE, ASE, DSE, D75, OSE, OPT, OSH, DFO and CBST personnel.
• Manage DAITS for all Action Items by actively tracking all deadlines and ensuring that benchmarks are met.
• Interpret Individualized Educational Programs (IEPs) and other Special Education Student Information System (SESIS) documents to determine pending entitlements and other required actions.
• Review…