Patient Access Specialist - Brooklyn

Job Description

Insight Global is seeking a dedicated and motivated Patient Access Registration Representative to join the top orthopedic hospital in the nation. The main responsibilities include providing exceptional customer service to patients, updating patient information in the EPIC system, verifying patient benefits, triaging incoming calls, insurance verifications, and scheduling/rescheduling appointments. The ideal candidate must be reliable and motivated, as they will be in a front‑line position that plays a crucial role in patient care.

Excellent communication and interpersonal skills are essential, and the ability to adapt to different work environments is highly valued. Comprehensive training will be provided to ensure comfort and proficiency in all areas of responsibility. This position offers the opportunity to work in a dynamic and supportive environment, gain diverse experiences by working in different hospital departments, and make a significant impact on patient care.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• 2-3 years of experience working as a patient access specialist or similar role
• Strong customer service skills and ability to multitask
• HS Diploma or GED
• COVID-19 Vaccination
• Flu vaccination
• Experience with EPIC EMR