Patient Navigator - HIV - Bilingual Spanish

BSFHC Mission

The Bedford‑Stuyvesant Family Health Center (BSFHC) is a Federally Qualified Health Center (FQHC) that serves all of the primary health care needs of families in the heart of North and Central Brooklyn. Our mission is to provide the most professional, courteous and highest quality health care, with dignity, to those we serve, especially the undeserved population, without regard for ability to pay.

We are seeking a Patient Navigator to join our team. The Patient Navigator role is crucial in ensuring that patients receive seamless, comprehensive care by guiding them through the healthcare system and connecting them with the necessary services and resources. The Patient Navigator will work closely with clients, healthcare providers, and community organizations to improve healthcare access, particularly for underserved populations, including people living with Hepatitis C and HIV and those requiring behavioral health and chronic disease management services.

Grant‑funded:
Contingent upon continuation of grant funding from year to year.

• Bilingual English‑Spanish speaking preferred

• Serve as a primary point of contact for Hep‑C and HIV patients, guiding them through the healthcare system and ensuring they access the services they need.
• Assist patients in understanding their diagnosis, treatment options, and care plans, and help them make informed decisions.
• Coordinate appointments, follow‑ups, and referrals for patients, ensuring timely access to care and services.
• Provide support for patients in overcoming barriers to care, including transportation, insurance issues, and language barriers.
• Collaborate with healthcare providers, social workers, and community organizations to create and implement comprehensive care plans for patients.
• Conduct outreach to identify and engage underserved and out‑of‑care individuals, especially PLWH, and connect them to healthcare services.
• Assist patients in enrolling in insurance programs and other financial assistance programs to help cover the costs of their care.
• Maintain detailed records of patient interactions, care plans, and progress, ensuring accurate data collection and reporting.
• Educate patients on health maintenance, medication adherence, and chronic disease management.
• Participate in community outreach activities, including health fairs and educational workshops, to promote awareness of available healthcare services.
• Support the implementation of BSFHC’s Access Health Initiative by connecting community members to services and resources.

• Bachelor’s Degree or equivalent experience
• Prior harm reduction, case management, and/or patient navigation experience
• Database management experience
• Exceptionally organized and able to work independently
• Compassionate and personable
• Willing to work in the field with community members
• Interest in health disparities
• Demonstrate ability to work effectively in a team environment
• Excellent ability to communicate orally and in writing
• Bilingual English‑Spanish speaking preferred

Hourly: $27.47 / Annual Salary: $50,000

We offer attractive compensation with comprehensive benefits including:
Medical, 401k Retirement Plan with discretionary Match, Free Life Insurance and Long‑Term Disability, Transportation Plan, Generous Paid Vacations and Holidays.

BSFHC IS AN EQUAL OPPORTUNITY EMPLOYER