Hospitality Office Associate Clifton Springs Hospital

Job Title: Hospitality Office Associate
Department: Food and Nutrition Services
Location: Clifton Springs Hospital
Address: 2 Coulter Road, Clifton Springs, NY
Hours Per Week: 37.5
Schedule: 8 Hour Shifts; 7a-3:30p with Alternating Weekends
Sign-On Bonus: N/A

Responsible for the functions of the diet office and hospitality services which includes the organization and input of patient/resident menus to ensure accuracy of diet orders, timeliness of meal delivery and facilitates interdepartmental coordination.

• Acts as a Liaison between Food Services and all other departments with respect to patient meals and diets.
• Delivery of meals and nourishments according to established patient identification policies and procedures.
• Assist with all activities related to meal services.
• Knowledge of fluid restrictions, tube feeding, diet orders and standards for restricted diets.
• Ability to transfer medical record information into menu software to ensure diet, allergies and modifiers are processed accurately.
• Communicates patient needs and concerns with patients, families, and clinical staff.
• Maintain a positive representation of Food and Nutrition Services through professionalism, hygiene and uniform.
• Record and maintain unit refrigerator temperature logs according to facility standards.
• Answer and log all incoming calls to the nutrition office.
• Maintain the highest level of customer service as outlined by department and RRH Standards.
• Generate reports, tallies, calorie counts, nourishment labels, tray tickets, etc. and process information within established time frames.
• Responsible for accurate delivery and filling of supplies to units as required.
• Maintain work areas in a safe and orderly manner.
• Responsible for attending and retaining all staff meetings and in-service training.
• May be responsible for daily back up of menu software.
• Perform other duties as assigned within the department.

• Ability to read, write and communicate effectively in English.
• Knowledge of food safety and sanitation preferred.

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Rochester Regional Health System is an Equal Opportunity / Affi

M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects;
Requires frequent walking, standing or squatting.

$16.25 - $18.43