Multi-site Support - NYC

Job Overview

West Side Federation for Senior and Supportive Housing, Inc. Multi-Site Support Staff Members (MSS) are called upon to cover for staff on leave or in times of specific need. An MSS schedule can be irregular and may involve last‑minute requests for coverage. An MSS will typically cover one or more of the following roles within a building or program:
Personal Care, Porter/Housekeeping, Food Service, Front Desk.

Under the supervision of the on‑site building staff, provide a range of services and supervision to residents of assigned WSFSSH buildings with the goal of enabling residents to live at their building as safely and independently as possible. All or some of the following services will be required, depending on the specific site assignment:

• Personal Care:
  • Assist residents as needed in activities of daily living including bathing, dressing, grooming, toileting, walking, eating, personal care.
  • Escort residents to medical and other appointments.
  • Daily and as often as necessary: make beds, empty garbage, clean toilet and sink, address any health or safety issues immediately (for example, changing soiled sheets, reporting and following through on any needed emergency repairs).
  • As needed: do resident personal laundry and linens.
• Porter/Housekeeping:
  • Assure the cleanliness and safety of the common areas of the building and grounds.
• Food Service:
  • Assist in the dining room as directed, including plating food, serving food, assisting residents to eat, and helping to clear tables.
• Monitor residents entering and leaving the building, respond to behaviors which might be dangerous to self or others.
• Perform other front desk duties including monitoring persons entering and leaving the building, answering intercoms and telephones, performing safety rounds.
• Other:
  • Work as a member of a team to establish and maintain a high level of care and respect for and communication with residents.
  • Work cooperatively with other staff members.
  • Share information about resident progress, needs and problems with other staff in accordance with WSFSSH Confidentiality Policy.
  • Attend training sessions and conferences as required for enhancement of job skills.
  • Implement emergency procedures as necessary.
  • Submit all required reports in a complete and timely manner.
  • Assist with other duties as directed.

• Preferred:
  Minimum of 1 year experience working with dependent persons.
• At least 18 years of age.
• Able to work in a multicultural and diverse environment.
• Able to perform job responsibilities.