Chief Medical Information Officer; CMIO; Empty heading

Position: Chief Medical Information Officer (CMIO)Empty heading
Location: New York

Overview

Memorial Sloan Kettering Cancer Center (MSK) invites applications for the Chief Medical Information Officer (CMIO). MSK is pursuing a digital transformation to end cancer for life, enabling personalized, compassionate, expert care and innovative translational and clinical research. The CMIO will partner with clinical and operational leaders to optimize systems, guide future digital strategy, and ensure frontline needs are met with practical solutions.

Note: The original description includes an explicit job title with an extraneous part of a heading; this has been reorganized into a clear overview without altering the content.

Role overview

Clinician Engagement and User-Informed Epic Build

• Lead MSK programs focused on Epic usability, clinician engagement, provider skills optimization, and provider well-being.
• Optimize the CMIO structure to provide the highest quality and most efficient support to clinicians.
• Understand workflow and technology needs from the clinical community and translate them into actionable improvements.
• Collaborate with the HSO Training Team and Epic Clinical Leads from MSK clinical departments to optimize end-user training for Epic, portals, and other digital technologies that provide Epic learning content.
• Partner with Training and Communications staff to optimize Epic support updates through shorter, more interactive content and integrated media.
• Partner with Epic application teams to contribute to specifications ensuring training content is clinically and operationally relevant for MSK.
• Understand, inform, and drive future technology architecture and digital strategy.

Health Systems Operations and Governance

• Act as an integral member of Health System Operations Governance, serving on Advisory Councils to provide clinical input and inform prioritization for Epic and Non-Epic clinical systems.
• Collaborate to leverage informatics and clinical knowledge as a resource to support enterprise services (ambulatory and inpatient care).
• Design and implement a program to embed certified builders in Epic application teams, including forming physician/APP build partnerships and developing a change management process.
• Track performance and impact of changes from distributed build programs.

Non-Epic Clinical Systems, Data, Research and Security

• Collaborate with the VP of Non-Epic Clinical Systems to ensure alignment with Epic lifecycle and functionality.
• Collaborate with the Chief Data and Analytics Officer (CDAO) to develop clinically-informed data products, usage, stewardship, and governance.
• Serve as clinical liaison for programmatic developments in Data and Analytics.
• Champion/sponsor development of data infrastructure and analytics capabilities to support research initiatives.
• Partner with researchers to implement technology solutions that facilitate translational research, clinical trials, and data-driven discoveries.
• Collaborate with DigITs VPs responsible for solution engineering, tech, data & analytics, research, and IT/security to implement and monitor data security measures.

Incident management

• Participate in incident management, especially those involving clinical systems that impact care delivery and patient safety.
• Support escalation of major incidents to clinical, operational, patient safety, and emergency preparedness leaders.
• Facilitate clear communication to the clinical community during major incidents.

Office of the Chief Medical Officer

• Serve as the technology lead for programs originating in the Office of the CMO, including evaluating and presenting technical options, feasibility, and trade-offs to inform digital solutions for quality, patient safety, and clinician well-being efforts.
• Lead clinical collaboratives to align digital solutions with institutional priorities.
• Contribute to medical policy and practice development to support quality, safety, patient experience, physician well-being, and equity initiatives.
• Serve as a technology domain expert to the Department of Quality and Safety (DQS) to assess technology-related safety events and develop remediation strategies.

National Leadership & Visibility

• Represent MSK at national meetings and in peer‑reviewed publications, sharing lessons learned and advancing the field of clinical informatics.

Key Qualifications

• Physician with board eligibility/certification in Clinical Informatics and Epic builder certification is required.
• Specialization in Oncology (Medical or Surgical) or past employment at a Cancer Center is highly desirable.
• Current/eligible for New York State medical license and eligible for clinical appointment at MSK; patient consultation and/or care on a regular basis.
• 5+ years of information systems experience in a large, complex, cancer and/or academic medical center, medical school teaching hospital, or integrated health care delivery system.
• Proven track record of successful information technology implementation and service delivery in complex healthcare organizations.
• Demonstrated ability to collaborate with clinical and operational…