Business Development Manager; Manhattan

Job Summary

The Business Development Managers form the core of our Business Development team, and interact daily with physicians, nurses, and other health care providers at our partner hospitals and clinics to educate them on our services and encourage them to refer their infusion therapy patients to us.

• Increase new patient encounters by identifying potential referral sources, seeking out non-profit partnerships, and attending local networking events within the community
• Strategically target and cold call new providers within targeted specialties establishing relationships with providers and their staff to grow the territory, quickly establishing a reputation as a trusted advisor for our clients
• Conduct and prepare pre-call planning and call objectives optimizing travel routes and managing time efficiently
• Work closely with providers and health care partners to ensure the needs and expectations of staff and patients are always exceeded
• Set up, manage, and organize local walks, trade shows and symposiums to increase brand recognition and patient interest
• Frequently work with marketing to share local events and patient engagement to maintain social media activity
• Act as a liaison between referring practices and Infusion Express operations team to ensure physician practices and patients are onboarded properly and have a positive experience at every contact with the company
• Establish a positive and collaborative working relationship with pharmaceutical reps within the industry and the market
• Operate at the highest ethical standard during every customer and patient interaction, and in alignment with company's philosophies and principles
• Input timely and well-organized reports via CRM reporting, management tracking and expense platforms.

• Strong working knowledge of managed care plans, insurance carriers, referrals, and precertification procedures, as well as documentation guidelines
• Interest or experience in the pharmaceutical and/or healthcare industry desired
• Strong customer service, organizational and communication skills
• Competitive spirit, with customer-focused attitude
• Exceptional organizational skills and attention to detail
• Ability to collaborate effectively with internal and external employees at all levels
• Proficiency with standard office software applications (Outlook, Microsoft Office, Teams®)

• Bachelor’s Degree in Business or related field
• Experience working directly with physicians, nurses, and clinical staff members
• Knowledge or experience in the home health, hospice, DME or imaging sales