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Caseworker, Healthcare

Job in New York, New York County, New York, 10261, USA
Listing for: NYC Health + Hospitals
Full Time position
Listed on 2026-01-11
Job specializations:
  • Healthcare
    Mental Health, Community Health
  • Social Work
    Mental Health, Community Health
Salary/Wage Range or Industry Benchmark: 48206 - 55437 USD Yearly USD 48206.00 55437.00 YEAR
Job Description & How to Apply Below
Location: New York

Join to apply for the Caseworker role at NYC Health + Hospitals

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NYC Health + Hospitals provided pay range

This range is provided by NYC Health + Hospitals. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$48,206.00/yr - $55,437.00/yr

Since 1875, South Brooklyn Health has established its reputation for clinical excellence and culturally competent care. It has designations as a Certified Percutaneous Coronary Intervention (PCI) Center, an Advanced Primary Stroke Center, an accredited Baby‑Friendly Hospital, a U.S. News & World Report high performing hospital. The hospital's staff is as diverse as the patients they serve. Interpreter services can be provided at any time of the day or night in over 130 languages.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person‑centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Purpose of Position

Under supervision, with some latitude for independent action and decision‑making, provides social services to clients/patients, such as recipients of public assistance, food stamps and/or medical assistance, adults receiving or needing institutional care or protective services, and homeless adults/families; identifies, develops and implements social service plans for such individuals; may determine the eligibility for these services; may perform counseling and investigative activities;

performs related work.

Examples Of Typical Tasks
  • Interviews applicants for services; gathers and records required information; makes initial assessments and referrals; interviews applicants and clients in their homes and in agency offices.
  • Manages cases of social service recipients, assesses the clients’/patients’ needs; refers clients/patients to appropriate service such as medical and social benefits and entitlements; takes other pre‑properate actions; monitors progress; follows‑up and coordinate services.
  • Investigates and verifies information obtained concerning client/patient, including family composition, income, financial and other resources, past employment, legally and socially responsible relatives, and status of children.
  • Makes home visits to adults to assess their needs, noting, recording, and reporting on the clients’ ability to function and perform basic daily living skills, such as providing for their own security, grooming themselves, taking prescribed medication, and maintaining their households; makes referrals for supportive services and/or psychiatric evaluation.
  • Assists individuals receiving mental health and drug rehabilitation treatment while incarcerated in the New York City correctional system to continue treatment after release; assesses clients’ eligibility for concrete social services such as public assistance and/or housing; explores community mental health resources to identify appropriate service providers; works with clients to develop appropriate discharge plans and encourage use of services; makes referrals/appointments and follows‑up to ensure adequacy of after‑care services;

    advocates for clients as necessary.
  • Assesses client/patient relationship with family members; identifies the strengths, weaknesses and problem areas of the family group; assists the client/patient to identify the need for services; provides guidance/counseling to assist in the development of an appropriate service plan (e.g., independent living plan).
  • Determines eligibility for shelter, institutional or hospital services, and for daycare placement for children.
  • Investigates cases involving an absent parent; aids in the enforcement of child support payments; provides counseling.
  • Provides supportive counseling to motivate clients/patients to successfully accomplish objectives set in the service plan; intervenes on the clients’/patients’ behalf to secure benefits/entitlements, housing, employment, education, rehabilitation, health, counseling and other services.
  • Provides health‑related…
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