Vice President, End to End Revenue Cycle Services - Onsite NY Metro

Location: New York

Vice President, End to End Revenue Cycle Services - Onsite NY Metro

Brooklyn, NY, USA

Job Description

Posted Thursday, January 8, 2026 at 5:00 AM

Job Purpose

The Vice President, End to End Revenue Cycle Services will have a major impact on the ongoing partnership with key clients of the organization by demonstrating finesse with client relationships, thorough knowledge of client needs and RCM operational expertise.

Duties & Responsibilities

• Oversee end to end revenue cycle service management for designated client(s)

• Maintains acceptable levels of days in A/r, bad debt, and other key indicators

• Analyzes financial results, develops and implements action plans as needed

• Partners with appropriate resources on charge master strategic pricing, evaluates charge structure, contractual terms and conditions

• Act as a technical expert in regard to financial class responsibility for client and team members

• Develop and drive strategic initiations to optimize operating results and improved performance

• Develop strategic annual plans to achieve client KPIs

• Seek and develop opportunities for new services, revenue generation, and/or process optimization

• Conduct regular visits to client facilities for touch point meetings including account reviews (with associated data and policy analysis) as appropriate

• Report on trends in payments and/or denials; procedural issues

• Make recommendations to the client for correction of trends

• Work closely with all levels of client and Med-Metrix leadership on issues and initiates related to revenue cycle management operations

• Manages vendor and other 3rd party resources as appropriate and ensuring performance adheres to client expectations and KPIs

• Accountability for profit and loss of client RCM activities including workforce management and revenue forecasts

• Ensure all compliance and safety standards at client sites are maintained and adhered to by Med-Metrix employees

• Ensure timely and direct resolution of client issues and involve other team members as appropriate

• Ensure operational team members adapt and respect client culture nuances to result in an exceptional customer experience

• Other duties as assigned

• Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards

• Understand and comply with Information Security and HIPAA policies and procedures at all times

• Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties

Qualifications

• Undergraduate degree required with a preferred focus in Accounting or Finance; post graduate degree preferred

• 10+ years of progressively responsible financial leadership roles

• Experience in healthcare consulting, sales or RCM operation management

• Detail oriented and well organized

• Ability to perform under pressure in a calm manner & maintain a positive attitude

• Proficient computer skills including Microsoft Office Suite. Must have intermediate Excel skillset

• Self-motivated and resourceful with the ability to multitask and successfully operate in a fast paced, team environment

• Must adapt well to change and successfully set and adjust priorities as needed

• Strong analytical skills

• Strong interpersonal skills, ability to communicate well at all levels of the organization

• Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses

• Excellent written and verbal communication skills required

• Gracious and welcoming personality for customer service interaction

Working Conditions

• Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes.

• Physical Demands:

While performing the duties of this job, the employee is occasionally required to move around the work area;
Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.

• Mental Demands:

The employee must be able to follow directions, collaborate with others, and handle stress.

• Work Environment:

The noise level in the work environment is usually minimal.

Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability

#JLjbffr