Bilingual Clinical Manager

Title
:
Bilingual Clinical Manager

Department
:
Prevention & Intervention

Reports To
:
Director, Prevention Services

Location
: 166 Port Richmond Ave, Staten Island, NY 10302

Position Status
:
Full Time

FLSA Status
:
Non-Exempt

Pay Rate & Benefits: The pay range for this role is generally $59, annually, commensurate with relevant experience and qualifications and in alignment with internal equity. Additionally, we offer an excellent benefits package that includes generous paid time off (4 weeks of vacation plus paid holidays, personal, and sick time), medical, dental, vision, supplemental benefits including employer provided basic life insurance and employee assistance programs, tuition reimbursement and fitness reimbursement after 1 year of employment, a retirement plan that includes employer matching, and more!

Community Health Action of Staten Island (CHASI) drives dramatic improvements in the health of New Yorkers by feeding people who are hungry, healing families broken apart by violence, and bridging the gaps between people and the compassionate health care they deserve. CHASI serves the most vulnerable individuals, families, and communities with critical services and programs. CHASI provides outreach, education, prevention, and direct support services for populations most affected by health disparities – the poor and working poor, low income people with chronic illnesses, persons with criminal justice involvement, substance users, domestic violence survivors, people of color, and the LGBTQ community.

CHASI’s Prevention & Intervention Department focuses on seeking out and coordinating education and referrals for persons within priority populations to decrease acquisition of HIV and STIs through comprehensive effective strategies. The Playsure initiative is designed to universalize and normalize HIV prevention conversations to eliminate stigma and ensure client choice. As a program that strives to address the social and structural determinants of health of our clients, the Clinical Manager will play a key role in the delivery of mental health, substance use, and other supportive services.

They will also supervise the program’s Navigators.

It is a requirement that the person fulfilling this position be bilingual in English and Spanish.

• Provide regular supervision to and evaluation of the program’s Navigators, including their use of the funder-required assessment tools (example: PHQ-9 and CAGE); manage personnel needs, including collaborating with Human Resources and department leadership on recruitment, orientation, evaluation, and corrective action, as needed
• Conduct comprehensive assessments and determine appropriate level of care
• Maintain a case load and provide short term mental health and SUD counseling for enrolled Playsure clients from priority populations
• Provide crisis intervention, de-escalation and support to clients as needed
• Support identification of and referral to other support services during individual client sessions
• Increase availability of, and improve access to, cultural and linguistically affirming mental health care
• Be familiar with internal and external services in order to provide appropriate referrals to clients; build relationships and work collaboratively with partner providers
• Work with clients to ensure connection and compliance with appointments and their agreed upon action plan and address barriers.
• Collect and submit data to CHASI’s Data Unit accurate data on persons contacted and engaged in services. Maintain accurate records on the services and activities provided. Participate in documentation quality assurance and reconciliation tasks
• Keep up to date on a weekly basis with the program client list and deliverable tracker
• Monitor client progress and maintain detailed, accurate and complete documentation in a timely manner
• Work closely with the Director, HIV Prevention on reviewing charts for compliance, accuracy, and quality
• Participate in training, workshops, professional development activities, and meetings, as assigned including CHASI management team
• Participate in training, professional development activities, and meetings, as assigned
• P…