Clinical Wellness Coordinator

Jobs Plus
24 Avenue D
New York, NY 10009, USA

Division/Department: Education & Employment Services
Location: Onsite – Lower East Side, New York City
Schedule: 35 hours per week (Monday, Wednesday, Thursday & Friday: 10:00 a.m. – 6:00 p.m.; Tuesday: 11:00 a.m. – 7:00 p.m.)
Flexibility required for occasional evening and weekend events.
Compensation: $60,000 – $70,000 annually (Exempt)

Henry Street Settlement opens doors of opportunity to enrich lives and advance human progress for residents of the Lower East Side and other New Yorkers through social services, arts, and health care programs. Building on more than 125 years of innovation and impact, Henry Street operates over 50 programs and is one of New York City’s largest and most dynamic social service agencies.

The Clinical Wellness Coordinator will play a vital role in promoting a holistic, trauma-informed approach to participant wellness within the Employment Services program. This newly created position will focus on developing and implementing wellness programming and engagement strategies that complement our existing employment, education, and financial counseling services.

Reporting to the Program Director and working collaboratively with employment coordinators, education specialists, and the program clinician, the coordinator will ensure participants receive integrated support addressing both their employment and overall well-being.

• Bachelor’s degree in social work, Psychology, Human Services, or a related field required; master’s degree in social work (MSW) strongly preferred.
• Minimum of five (5) years of experience in social services, mental health, substance abuse, or a related field.
• Demonstrated experience in case management and a strong understanding of city agency services and public benefits systems.
• Knowledge of trauma-informed care, wellness promotion, and service modalities such as Thrive NYC’s Connections to Care.
• Proven ability to meet performance metrics and deliver measurable program outcomes.
• Strong interpersonal, organizational, and communication skills; ability to work independently and collaboratively in a multidisciplinary team.
• Experience in data tracking, reporting, and using evidence to inform best practices.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Workspace (Docs, Sheets, Slides, Drive), Adobe Acrobat, database management systems, and virtual meeting platforms (Zoom, Microsoft Teams).

• Provide one-on-one case management and service planning to guide participants through job readiness, address barriers to employment, and coordinate access to public benefits and related services, including HRA, SNAP, HEAP, WIC, Cash Assistance, Medicaid, Medicare, Food Pantries, DHS, DMV, IDNYC, ACS, and SSA programs.
• Develop and facilitate community-based initiatives and events to promote mental health, wellness, and self-sufficiency among Jobs Plus members, including hosting a minimum of three workshops per month.
• Build and maintain partnerships with internal programs, community-based organizations, city agencies, hospitals, and other service providers to connect participants with appropriate resources and supports.
• Coordinate quarterly professional development training courses for Jobs Plus staff to strengthen awareness of barrier-reduction strategies and holistic service delivery.
• Facilitate the transportation and delivery of resources, including food pantry supplies and other materials—from Henry Street and partner organizations to the Jobs Plus site.
• Maintain accurate documentation, including progress notes, client tracking, biweekly reports, and data entry across relevant databases, ensuring timely and compliant submissions.
• Provide crisis intervention, suicide prevention support, and brief supportive counseling to participants experiencing emotional or traumatic distress, referring clients to the program clinician for ongoing care as appropriate.
• Ensure all activities and documentation comply with HIPAA and agency confidentiality policies.
• Attend all required meetings, training, events, and conferences as designated by the funder or supervisor.
• Meet engagement goals by connecting with a targeted number of participants and collaborating with clinicians to complete at least 243 Patient Health Questionnaires (PHQs) quarterly.
• Perform additional duties and special projects assigned by the supervisor.

• Ability to stand for extended periods during workshops and events.
• Capacity to travel to various sites and partner organizations across the five boroughs.
• Must be able to work onsite at the Lower East Side location.

Equal Opportunity Employer
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