Clinical AssistantFront Desk Receptionist

Benefits

• 401(k)
• Competitive salary
• Company parties
• Dental insurance
• Employee discounts
• Free food & snacks
• Free uniforms
• Health insurance
• Paid time off
• Parental leave
• Profit sharing
• Training & development
• Vision insurance

Clinical Assistant/Front Desk Receptionist

The Gerling Institute is a regenerative institute and spine surgery group seeking a Clinical Assistant to support spine surgeons, researchers, NPs, and PAs with patient care and research data collection, analysis, and reporting. This is an excellent opportunity to join a well-respected NYC-based group with office locations and facilities in New York and New Jersey.

Who we are looking for: A proactive, problem solving, solution oriented, hard working team player to thrive in a growing practice. Competitive salary with medical benefits. Responsibilities include gathering patient medical history, patient preparation for the visit, collection of all pre- and post-operative relevant information, communicating information to physicians and assisting with clinical care, documentation and organization of clinical records on EMR.

• Meet and greet patients.
• Schedule and coordinate patient appointments to optimize client satisfaction and facility efficiency.
• Take and transfer calls to various departments on a day-to-day basis.
• Travel to other offices including Brooklyn, Manhattan, and New Jersey on occasion.
• Explain and relay information to patients as required.
• Verify completion of registration forms.
• Carry out administrative duties such as filing, typing, copying, binding, scanning, and taking dictations.
• Request and collect appropriate identification and documents from patients.
• Use Progno
  
  CIS (EMR) system to create accounts, post payments, schedule appointments, and make notes.
• Act in accordance with HIPAA laws regarding sharing of patient’s medical information.
• Manage the waiting room, attend to patient needs, and ensure the schedule runs on time.
• Complete no-show report after in-person sessions.
• Collect copayments from patients in various forms (cash, card, or check).

• Prior clinical experience preferred.
• Good interpersonal and computer skills.
• Must be able to work within the United States.
• Proficient in Microsoft Office with excellent writing and communication skills.
• Open-minded, adaptable, and willing to learn.
• Able to work independently and as part of a team.
• Organized, efficient, reliable, and attentive to detail, with an ability to work on multiple projects and deadlines.
• Knows limitations and can approach supervisors if questions or obstacles arise with responsibilities and tasks.

Bachelor of Arts/Science (PREFERRED)

English (Required)

Spanish (ABSOLUTELY REQUIRED, NO NON-SPANISH SPEAKERS SHOULD APPLY)

Monday to Friday

In-person

• Manhattan, NY
• New Jersey