Behavioral Health Utilization Manager Outpatient and NonDiversionary Services

Schedule:

11:00PM-7:00AM Full-Time Monday-Friday with Alternate Weekends 8:00PM-8:00

AMCross Country Healthcare is looking for top talent to join our team

We are a leader in the healthcare staffing industry with a primary focus on providing nurse, allied, physician (locum tenens) staffing services and workforce solutions to the healthcare market. We provide retained physician and healthcare executive search services. In addition, we are a leading provider of education and training programs specifically for the healthcare marketplace. In 2014, Staffing Industry Analysts anticipate a rebound for the healthcare staffing market, projecting year-over-year growth of 7 percent.

The Patient Care Coordinator reflects the mission, vision and values of Westchester Medical Center (WMC), adheres to the medical Staffing Network Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, and guidelines. The purpose of this position is to provide collaboration with physician, nurses and other healthcare workers within WMC. The Patient Care Coordinator is responsible for answering phones, ordering supplies and transcribing orders given by physicians.

• Working knowledge of hospital organization and procedures
• Excellent listening and communication skills
• Strong strategic thinking and decision-making abilities
• Conflict resolution skills and ability to maintain personal composure when priorities quickly change
• Able to multi-task, and be goal and detail oriented
• Works well under pressure and deadlines
• Strong organizational and interpersonal skills
• Must develop and foster excellent client and staff relations
• Able to work independently
• Demonstrates a positive attitude and overall pleasant demeanor
• Full command, verbal and written, of the English language. Multilingual a plus.
• Strong computer skills including Microsoft Office with a strong aptitude of Excel
• Understands customer service as it relates to position and delivery of care

• Communications clearly and effectively with nurses, administration, and physicians
• Maintains patients files
• Prepares patient treatment charts
• Updates patient information
• Schedules appointments
• Answers telephones, orders supplies and enters physician orders
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• This position requires completion of a diploma or certificate course in the field of health information management, or medical terminology from an accredited provider and three (3) years prior experience in healthcare field, or an Associate’s Degree with concentration in healthcare, administration, or business and one (1) year relatedствия. Strong interpersonal communications and organizational skills are required. Candidate must be able to efficiently and accurately prioritize and multi-task.
  
  Candidate must have strong written and verbal communication skills.

Cross Country Healthcare offer a competitive compensation and benefits program including:
Medical plan, Dental plan, Life insurance, 401(k) plan and Tuition Assistance

This offer is contingent upon satisfactory references, verification of your eligibility to work in the United States, Background Screen, Drug Screen, and successful completion of the hospital/facility credentialing process. This is at-will employment and you have the right to terminate the employment at any time as does Optimal Workforce Solutions

Cross Country Healthcare is an EEO employer - M/F/ Veteran/Disability