Office Supervisor - NYU Langone Ambulatory Care - Bethpage

Overview

NYU Langone Hospital—Long Island is a 591‑bed university‑affiliated medical center offering diagnostic and therapeutic care in virtually every specialty. The hospital emphasizes equity, inclusion, and medical education. The Office Supervisor position supports daily operations of a Faculty Group Practice site.

Office Supervisor, FGP – Bethpage – Multispecialty works with the Practice Manager or Regional Leader to manage staff, patient care workflows, and operations to ensure a positive patient experience.

• Ensure compliance with FGP policies and procedures.
• Recruit, hire, onboard, train, and supervise staff.
• Coordinate daily operations: reception, phone, staffing, provider schedules, and workflows.
• Promote excellent patient experience and address issues appropriately.
• Monitor supply inventory and medical equipment maintenance.
• Lead and participate in staff meetings, performance reviews, and workflow improvements.
• Liaise between non‑physician staff and physicians for efficient workflows and patient access.
• Communicate issues and roadblocks to the Practice Manager.
• Assist with payroll, attendance, timekeeping for direct reports.
• Establish office procedures, train staff on policies, and maintain cross‑training.
• Support key operational initiatives (MIPS, Check Mate, Patient Secure, digital scheduling).
• Review operational dashboards, identify trends, and recommend improvements.
• Oversee front‑end processes including copay collection, insurance verification, authorization, referral, and denials.
• Participate in clinical quality programs, maintain in‑baskets and open encounters.
• Serve as brand ambassador for NYU Langone Health, embodying Mission, vision, values, and CARES principles.
• Mentor staff, conduct competency assessments, and promote career development.
• Support staff engagement and participation in corporate meetings.
• Perform additional duties and projects as required.

• Bachelor’s degree and 1‑3 years of relevant experience (or equivalent training).
• Experience in a fast‑paced multi‑physician practice environment.
• Excellent communication, interpersonal, and computer skills.
• Ability to develop and maintain effective relationships with physicians, staff, and patients.
• Progressive leadership experience or demonstrated potential for leadership competency, including coaching others.

• None.

NYU Langone Hospital—Long Island provides a comprehensive benefits and wellness package, including financial security, generous time‑off, employee resource groups, and a holistic wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive care.

NYU Langone Hospital—Long Island is an equal opportunity employer committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration.

Salary range: $64,350.00 – $66,144.00 annually. The salary range complies with New York State Law on Salary Transparency. Actual salaries depend on experience, education, and hospital need; the range does not include bonuses or incentives.