Billing Specialist

Location: New York

Billing Specialist## About
** Wandercraft provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
** At Wandercraft we pioneer intelligent robotics to help people do what they can’t do.

We apply the most advanced robotics and AI to expand what’s possible for humans in the fields of healthcare and now industry.

Founded in 2012, Wandercraft is globally recognized for creating the world’s first self-balancing walking exoskeleton, Atalante X, which is used in more than 100 rehabilitation centers across four continents helping individuals with disabilities re-learn how to walk, with over a million steps taken each month.

Building on over a decade of real-world experience and a proprietary neural network trained on billions of steps, we’re bringing mobility beyond clinical settings and into the home. Our personal exoskeleton, Eve, is a first-of-its-kind device designed to assist wheelchair users in standing and walking in everyday life.

Now we’re expanding our platform to support industrial and assistive tasks with the Calvin family of humanoid robots. Built in just 40 days, Calvin-40 is designed to relieve factory workers from hazardous labor.

Future versions of Calvin will assist persons with reduced autonomy in their daily activities.

Our growth into home and industrial robotics opens new horizons while reinforcing our ability to scale innovation, improve reliability, and accelerate our impact, across our entire portfolio of products and industries.

From Paris and New York, our team of over 110 engineers, clinicians, researchers, and operators is united by one mission: to design robotics that improve human life, wherever people need them most!

We’re not just hiring people: we’re building a team of pioneers, curious minds and problem solvers who want to change the world, step by step.

Join us to shape the next generation of medical and humanoid robotics powered by AI and purpose.##

Job Description The Billing Specialist will be responsible for end-to-end billing and reimbursement for personal exoskeletons and physical therapy practices. This includes benefits verification, collecting clinical documentation from physicians, claims submission, denial management, appeals, payer enrollment, provider credentialing, and follow-up. The role also involves helping maintain consistent, well-documented billing processes as new products and care models launch.

This role reports to the Reimbursement, Access, and Policy Manager and works closely with clinical operations, revenue cycle partners, and external stakeholders. It is well-suited for someone who thrives in a fast-paced, mission-driven healthcare environment and is passionate about improving access to innovative care.
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* Key Responsibilities:

**** Personal Exoskeleton Reimbursement
*** Conduct discovery calls during patient intake to determine whether candidates qualify for Eve
* Support benefits verification and prior authorization processes for personal exoskeleton candidates
* Collect and organize required clinical documentation from referring physicians — prescriptions, letters of medical necessity, and supporting chart notes — to substantiate prior authorization and claims
* Prepare, submit, and track claims related to personal exoskeleton devices
* Manage payer correspondence, denials, and appeals, including documentation assembly and follow-up
* Interpret payer policies and coverage criteria to support reimbursement strategy
* Maintain accurate records of claims status, outcomes, and payer feedback to inform future reimbursement pathways
* Maintain and promote strict adherence to HIPAA requirements and…