Non-Medicaid Ontario Case Mgr

Do you have the dedication and enthusiasm to support people in achieving their goals and advancing their lives?

Join our Team!

EMPLOYMENT OPPORTUNITY

Job Requisition No.: 1837

Program : Care Management, Geneva, NY

Shift Schedule : Monday - Friday 8:00am-4:00pm)

Salary :
Salary pay range is min. $17.52 to a max. $22.82 per hr. based on education & experience

• 3+ weeks of Personal Time Off (PTO), first year of employment
• Sick Time and Extended Illness Bank
• 9 Paid Holidays and 1 Floating Holiday
• 401(k) with Agency match
• Voluntary Medical/ Dental/ Vision
• Employer Funded Life Insurance
• Employee Assistance Program (EAP)
• Tuition Assistance

Agency Overview

Lakeview Health Services is a premier partner throughout the Finger Lakes region, providing safe, affordable housing, support, and rehabilitative services to persons with mental illness as well as health care coordination services to individuals with chronic mental and physical health challenges. We are dedicated to helping individuals identify and achieve personally meaningful and measurable life goals, and to realize their full potential.

Lakeview seeks to create an environment of learning and development that will lead to an engaged, motivated, and high performing team with a devotion and commitment to client service.

Essential Job Functions Overview

With the general oversight of the CSS Program Manager, works from a trauma informed care perspective to perform a wide range of recovery-based services including but not limited to counseling, support, advocacy, linkage, and coordination of services in a case management program for adults and children/youth with mental illness that do not have Medicaid. Individual should strive to create a healing environment that respects the perspectives and experiences of the individuals, families, staff and communities we serve by practicing safe, respectful communication as well as respecting individuals’ boundaries and differences.

Essential Job Functions (All):

• Interview, counsel, and assist clients with securing necessary services, living independently, and accomplishing their individual goals and objectives.
• Develop and revise support services plans upon enrollment, review every 6 months, and following significant changes in functioning/life events, if applicable to the client’s needs.
• Develop and maintain professional relationships with community services and service providers.
• Provide assistance to clients with paperwork, transportation, recreation, etc.
• Monitor client functioning and ensure timely communication with appropriate service providers.
• Complete the DLA-20 assessment within 30 days of enrollment and minimally every 6 months after, if applicable to the clients needs.
• Complete documentation in an accurate and timely manner in accordance with organization policies.
• Develop and maintain all records and reports as per organization policies and procedures
• Attend necessary meetings both within the agency and in the community.
• Work with both the adult and children & youth populations.
• Coordinate and participate in weekly treatment team meetings.
• Provide outreach calls and visits to high-risk clients.
• Provide outreach calls and visits to clients not following through on appointments.
• Gather collateral information to ensure collaboration and communication amongst team members.
• Make calls to collaterals to discuss client concerns and updates.
• Assist in coordination of urgent medical assessments for those who are not lined with a primary care physician (PCP)
  • Assist in linkages to local Federally Qualified Health Centers (FQHC)
  • Assist in coordination of transportation
  • Ensure timely follow up with PCP
• Conduct home visits to evaluate home environment when there are concerns for safety/self-care
• Assist with linkage to benefits to include…