Practice Manager; FGP; Manhattan, 41st

Allied Health -->
Allied Health/Other

New York

Full-Time/Regular

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health , the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care.

At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. For more information, go to med.nyu.edu , and interact with us on Linked In , Glassdoor , Indeed , Facebook , X and Instagram .

Position Summary: We have an exciting opportunity to join our team as a Practice Manager (FGP) - Manhattan. In this role, the successful candidate Provides administrative oversight of daily FGP and billing operations. Oversees front desk supervisor, staff, project coordinator and biller, including recruiting, training, and management. Ensure timely billing/collections and revenue maximization, chiefly by standardizing charge submission process, as well as effectively supervising front end and back-end staff.

In addition, in conjunction with the Clinical Divisional Administrator, develops policies and procedures, implements new processes (help to establish annual goals, revenue targets, and training/education programs; monitor government and third party reimbursement; develop and implement reporting mechanisms) and monitors compliance to established guidelines.

• Responsible for oversight of the revenue cycle process for physician billing.
• May be asked to perform other varied functions
• Meets or exceeds internal standards for accuracy and timeliness in charge documentation preparation and submission
• Recognizes routine problems and recommends suggestions, ideas and solutions
• Attends meetings, prepares minutes and participates on committees as requested
• Participates in on-going training/development/monitoring of staff by the office.
• Assists in training office personnel for front-desk, reception, and billing activities.
• Uses standard office equipment, makes copies and collates as needed.
• Organizes, prioritizes and expedites own workflow and uses independent judgment.
• Compiles daily statistical data as requested and reports data monthly to appropriate parties.
• Maintains accurate, well-organized, up to date files for retrieval of needed documentation
• Receives, compiles, classifies, reconciles and consolidates data from varied sources.
• Determines and establishes the explanation to complex calls, issues and questions not covered by specific instructions or common practice.
• Performs other general administrative duties as needed to support practice operations.
• Resolves all complaints and problems using independent judgment and decision making skills, to ensure patient satisfaction and adherence to faculty practice standards
• Plans, coordinates and schedules the interrelated activities of the practice office
• Ensures appropriate cross-training and cross-coverage for all practice administrative activities
• Trains staff according to specific job responsibilities and expectations
• Establishes office procedures and communicates responsibilities and expected performance to staff
• Authorizes attendance, schedules, and sick time changes
• Resolves employee issues and addresses procedure and performance related issues
• Meets routinely with project coordinator and billing coordinator…