Youth Services Aide - Streetwork - Manhattan

• Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients.
• Staff the Drop-In Center throughout the day (coverage), providing a friendly atmosphere, engaging clients, providing ad hoc counseling, and connecting clients to appropriate resources.
• Maintain the Opening and Closing Procedures, making sure space is in order at start and finish of the day.
• Oversee the client laundry system. Launder towels and sheets. Launder and sort donated clothing.
• Intake and assessment for individuals seeking assistance.
• Provide ongoing safety assessment and risk management, crisis intervention, crisis counseling, emotional support.
• Engagement of adolescents into program structure (harm reduction philosophy, rules, mutual respect).
• Mediation for internal conflicts.
• Facilitate access to daily living needs (food, clothes, hygiene supplies, space to rest) .
• Provide support to case managers on behalf of clients with both internal and external partners to increase client’s access to benefits and resources; provide accompaniment as necessary and requested by clients.
• Provide supportive role in group facilitation and conducting of educational presentations on HIV/AIDS, Hep C, risk reduction, and topics related to sub-populations of homeless youth.
• Participate in weekly case conferencing meetings and clinical group process.
• Maintain routine administrative responsibilities to include the preparation of correspondence, maintaining files, mail, email, and telephone.
• Participation in staff trainings, staff meetings, and staff group process workshops.
• Participate in weekly supervision.
• Identification of new resources appropriate for population
• Provide wellness and recreational (engagement) activities
• Coordinate services with other Streetwork staff and on-site legal, medical, and psychiatric service providers
• Manage events in the Drop-In Center, monitor entrance to the program, oversee concrete support to clients.
• Weekly group facilitation.
• Weekly participation in Harm Reduction Outreach (in the community).
• Social media posting.
• Supply ordering and stocking.

All Streetwork program sites and staff

• All internal Safe Horizon programs and departments that can comprehensively support the client and case plan
• All external agencies and organizations that can provide appropriate services to the client

• Compassionate approach to others and openness to new ideas
• Dynamic energy, able to multi-task and negotiate multiple demands on attention
• Non-judgmental approach and ability to empathize with others
• Clear and concise verbal and written communication skill, excellent interpersonal and organization skills
• Genuine interest in working with disenfranchised youth and young adults
• Understanding of and ability to work from harm reduction perspective addressing substance use and mental health issues
• Demonstrated ability to work independently

• High school high school diploma/GED or equivalency plus relevant training and experience in human services or related field, including some prior experience working with victims of crime OR
• Two years of high-quality work at a Streetwork Project site

• Personal experience with street survival activities (homelessness, gangs, drug economy, sex industry) with at least three years separation from involvement in these activities as well as a deep understanding of the relationship between personal experiences and professional standards.

If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further…