Care Manager

Position Title:

Care Manager

Department:
Child and Adolescent Care Coordination

Reports to:

Clinical Director

Location:

Manhattan, NY;
Hybrid, 1-2 days on site at a Vibrant office location

Schedule:

Full-time Monday-Friday 9am-5pm; some evening hours may be required to fit the needs of meeting with clients and on-call crisis management

Travel: 75%-100% field work in the Bronx, Manhattan, Queens, and Brooklyn

Pay: $29.87-$32.97/hr

Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health’s groundbreaking solutions have delivered high quality services and support, when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone.

Vibrant is currently seeking dynamic youth health advocates to join our Child & Adolescent Health Home Care Coordination department. The aim of care coordination is to build well-working teams by ensuring that all parties are informed and effectively communicating, while also finding and linking services that could further help a young person to achieve the best possible outcomes. Our approach to Care Coordination is oriented toward wellness, is family-focused and supports a strength-based, person-centered system of care.

Care Managers will ensure that the young people receive timely access to services, as well as, coordination and management of care across all systems (education, mental health, juvenile justice, child to adult). Care Managers will also track clinical and functional outcomes using standardized tools that are validated for the screening and assessment of children.

The care managers are field-based and are provided with a laptop and smartphone to ensure functionality. Care managers are currently expected to serve Manhattan, the Bronx, Brooklyn, and Queens. Comprehensive Care Management Performs enrollment activities, such as providing families with objective and goals of Health Home enrollment and obtaining necessary documents (consents, demographic information, etc.) Manage a caseload of clients aged 0-21 and facilitate monthly sessions via a hybrid model: in-person at residents’ home, office-based, community based, school based etc.

Clients reside within Bronx, Queens, Brooklyn and Manhattan.

Number of clients and monthly case contacts will vary based on client acuity level of need Develops and monitors care plans using assessment tools and other medical/behavioral health documentation (progress notes) to determine health needs of children/youth enrolled in the Health Home Completes CANS-NY assessment for children/youth on their caseload Responsible for maintaining CANS-NY certification on a yearly basis Adheres to DOH guideline of timely documentation to be completed by 48 hours of service Performs monthly required contacts based on level of care/need Completes necessary documents for monthly care management billing to Health Home/Managed Care Organization Completes all trainings related to Compliance, Quality Assurance, Care Coordination as needed on a yearly basis Care Coordination and Health Promotion:
Coordinates between Vibrant, caregivers, and community providers to deliver health care services including: primary and specialized care, dental care, optical, behavioral health, and pharmacologic services Supports medical/behavioral health treatment recommendations Conducts appropriate health assessments of each child/youth on caseload, Monitors change in client’s condition/functioning that necessitates treatment and service changes Ensure timely access to care. Supports continuity of care…