RPM Medical Assistant

1. Facilitate patient identification, screening, and enrollment in the RPM Program.

2. Assess and triage patient readings, symptoms, and concerns.

3. Medically Assist Physicians:

• Record patient history and personal information
• Measure vital signs
• Assist physicians with patient examination
• Give injections as directed by Physicians
• Prepare blood and other specimens for laboratory tests
• Diagnostic Tests specified by the Physician

4. Set up and manage RPM for new patients assigned.

5. Provide technical support for RPM devices.

6. Follow up on orders, prescriptions, and pending lab results.

7. Assist providers with pending patient forms and documentation in patient charts.

8. Ensure patient consent forms are signed and scanned appropriately.

9. Communicate with patients, caregivers, and case managers to ensure all required services and supplies are provided.

10. Respond to patient inquiries and provide comfort during distressing situations.

11. Maintain confidentiality of patient medical and financial information.

1. Welcome patients and visitors by greeting them in person or via telephone andaddressinginquiries.

2. Maintain and update patient accounts with personal and financial information.

3. Verify insurance details, including activation, deductible, co-pay, and service authorizationsbefore patient visits.

4. Optimize patient satisfaction by ensuring:

• Treatment rooms and exam tables are cleaned and prepared before each patient visit.
• All medical devices and equipment are sanitized and functional.
• Medicine cabinets remain locked at all times.
• The reception area is maintained and organized.

5. Schedule appointments in person or via telephone and document them in Practice Fusion.

6. Conduct appointment confirmation calls and follow-up calls for all patients seen the previous day:

• Confirm patient well-being, medication adherence, and any complications.
• Ensure patients return for diagnostic test results and follow-up visits.

7. Maintain patient schedules by notifying providers of patient arrivals and service delays.

8. Scan and send discharge notes to the House Call Team.

9. Maintain business office inventory by:

• anticipating needed supplies
• placing and expediting orders for supplies
• verifying receipt of supplies
• scheduling equipment service and repairs

10. Collect patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims

11. Scan all patient files into Practice Fusion and ensure all superbills are completed by 2 PM on Wednesdays.

12. Attend RPM meetings and coordinate with the House Call and RPM teams.

13. Document all patient interactions and activities across necessary platforms.

14. Give updates to case managers, family members, and other departments as required.

15. Perform other duties and responsibilities as assigned by management.

Job Types: Full Time

If you’re interested or know someone looking for opportunity. Feel free to send your resume at [email protected].

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• Childhood Immunizations (Vaccines maybe additional charge)

Routine Visit (Medication Refill)

Lab

• Blood drawing
• Specimen Collection
• Fecal Occult Blood Test (laboratory results are additional charge)
• Drug Screening (laboratory results are additional charge)

Work Physicals (additional $55 for documentation)

College Physicals

DOT Physicals

Pre-Surgical Release letter

* Additional Charges may apply for services outside of this scope

• Laceration repair (+ charge for suturing)
• Repair of split ear lobes (non-cosmetic)
• Splinting and casting (for non-displayed fractures)
• I & D Abscess
• STD (+ charge for lab orders)

Skin Conditions

• Skin Conditions
• Acne
• Athlete's foot
• Chicken pox
• Impetigo
• Lice
• Ringworm
• Shingles
• Styes
• Sunburn
• Swimmer's itch

Lab

• Blood drawing
• Fecal Occult Blood Test (+ lab results cost)
• Drug Screening (+ lab results cost)

* Additional Charges may apply for services outside of this scope

• Kids & Adults (First child under age 7 Free)