Patient Ambassador-Food and Nutrition Services-Columbia

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift Day (United States of America)

Serves as the primary representative for the Food and Nutrition team at Augusta University Medical Center. Primarily responsible for successfully completing all assigned patient interviews, patient complaint visits and other duties to support the program as needed. Assists in quality monitors to assure excellence in patient food service. In addition, serves as a liaison to registered dietitians/technicians and nursing staff to anticipate/fulfill patient food service/nutritional needs.

• Completes meal rounds for the weekly census. Meal rounds are completed to ensure quality meals are prepared and served to patients. Furthermore, they ensure all Food and Nutrition employees provide excellent customer service.
• Meal rounds are documented in the appropriate computer system and results will be discussed with the Patient Services Manager regularly.
• Responds to unsatisfied patients in a timely manner. Attempts to resolve any issues stated and works with other Food and Nutrition employees to settle these issues.
• Responsible for maintaining and updating department visual aids throughout kitchen (i.e. display boards reporting patient satisfaction scores, successes of department, etc.).
• Responsible for documenting and filing all Patient Services initiatives like tray assessments, host audits, tray line accuracy audits, tray line audits, etc.
• Assists Hospitality Specialists if needed.

Required Minimum Education:

High School Diploma General or GED General

Required

Minimum Experience:

Minimum 2 years diet office, healthcare related field, customer service or food service.

Required Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. Join us and discover the support to do more meaningful work—and enjoy a more rewarding life.

Connect with the most integrated health system in Georgia, and start a future that gives you more.

Nationally ranked and locally recognized for our high-quality care and inclusive culture, Wellstar is one of Georgia’s largest and most integrated healthcare systems. Every day, 24,000+ of us work together to provide personalized care for patients at every age and stage of life - and our team members are the foundation of that care.

At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients’ and team members’ expectations, while transforming healthcare delivery. OUR MISSION:
To enhance the health and well-being of every person we serve. OUR VISION:
Deliver world-class healthcare to every person, every time. OUR VALUES:
We serve with compassion We pursue excellence We honor every voice

Wellstar consistently receives attention and accolades from national organizations that set the standards for world-class care. Our system-wide practice of safety principles, assessing and addressing errors and seeking feedback from our patients and customers continually earns recognition for advances in safety and quality. Featured on the FORTUNE "100 Best Companies to Work For" list and Seramount 100 Best Companies list, we not only provide top-notch care for our patients, but also foster the culture of Wellstar as a Great Place to Work.