Behavioral Health Manager; LCSW

Behavioral Health Manager (LCSW) Bronx, NY Posted:10/11/2026 Job Description Job #: 4621 Job Category:
Behavioral Health Position Type:
Employee (Full Time)

Working within our flagship health center
- El Nuevo San Juan Health Center, we are seeking a Behavioral Health Manager who will manage the operations of our Adult and Children's Behavioral Health Unit. The Behavioral Health Manager position requires the ability to multitask in a fast-paced environment, oversee the department's daily operations and use clinical knowledge and judgement when engaging with patients. The BH Manager will provide direction and leadership to the program;

help troubleshoot, problem solve, and strategize solutions around client engagement and challenging behaviors. The BH Manager will also work closely with the El Nuevo San Juan Administration with the purpose of improving and understanding the overall operational functions of the site and continuing to improve the health and quality of life of our patients.

• Master's Degree in Social Worker and NYS Licensed Clinical Social Worker (LCSW)
• 1-2 years of related experience in clinic-based setting, with exposure to supervising other employees and administrative management.
• Team-work driven approach and exemplary communication skills.
• Ability to thrive in a fast-paced environment and the clinical prowess to address complex patient needs.
• Empathy, kindness, and patience.
• Bilingual English/Spanish is required.

• Responsible for the overall Behavioral Health Department-Adult/Child Services operations including registration, patient flow, discharge, appointments, and referrals. This includes both Adult Medicine and Walk- in Clinics.
• Supervises the front office and support staff responsible for the following functions: receptionist, appointment scheduling and outreach efforts.
• Provides professional development to front desk staff to strengthen and reinforce operational skills and patient satisfaction.
• Assures appropriate departmental staffing and coverage at all times.
• Works closely with the nursing department to oversee the functioning of the Medical Assistant(s) within the department; assures daily logs, prior authorizations and documentation are completed in a timely manner.
• Performs and oversees payroll/timesheet approval functions for all Behavioral Health Associates.
• Conducts on-boarding training and new departmental orientation for all new Behavioral Health providers/associates.
• Facilitates and oversees the referral process of the new patients including the coordination of referring patients to higher level of care to Mental Health Clinics.
• Responsible for day-to-day coordination and management of the Behavioral Health Department and its associates; monitors providers' template, scheduling and assures coverage of Behavioral Health providers and student Interns.
• Collects statistical data regarding the practice volume and can offer explanations for increases or decreases in volume. Takes actions to increase volume under the supervision of the Department Head.
• Manages human resources activities of the department in regard to recruiting and selection, hiring and termination, professional development, mentoring, counseling, and performance evaluations.
• Provides individual, group and family therapy in accordance with patient's needs.
• Works closely with Behavioral Health Managers and Supervisors to ensure clinical documentation is completed by all Social Workers in a timely matter and is in accordance with internal and external requirements and regulations; participates in ongoing quality improvement efforts and peer review.
• Able to provide clinical supervision and/or clinical support in the event the…