Peer Support Navigator

Job Description

The Peer Support Worker uses lived experience to conduct community outreach, re-engage individuals at risk of loss to contact, ensure next-day clinic follow-up after mobile initiation, and resolve barriers to care. Peer Support Workers support engagement and retention but do not independently administer Contingency Management incentives.

• Conduct community outreach and engagement in the catchment area to reach individuals not yet in care.
• Provide lived-experience support and actively re-engage individuals at risk of disengagement.
• Ensure next-day clinic follow-up after mobile initiation and help resolve barriers such as transportation and Medicaid enrollment.
• Accompany and support individuals in navigating clinic-based and community services.
• Support, but do not independently administer, Contingency Management incentives.
• Maintain documentation of outreach and follow-up contacts in the electronic health record.

• New York State Certified Recovery Peer Advocate (CRPA or CRPA-P) at hire, or obtained within Year 1 with VIP support.
• Lived experience of recovery and the ability to engage individuals with empathy and professionalism.
• Experience with MOUD or opioid use disorder populations preferred.
• Bilingual (English/Spanish) preferred; flexible schedule including early mornings and weekends.

• Office, community, and field-based setting; travels to community locations.
• Periodically functions within a thirty (30) foot motorized Mobile Medication Unit.
• Flexible schedule including early mornings and weekends.

Well established non profit.