Care Manager; Genesee

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Full Time Regular Full-Time Professional West Seneca, NY, US

5 days ago Requisition

Salary Range: $23.50 To $25.50 Hourly

PCC Values Its Employees by offering:

• Paid time off (25 days per year)
• 10 Paid Holidays
• Affordable health care coverage including health, dental, vision, starting as low as $10.00/month
• 401(K) Retirement plan
• Tuition Reimbursement
• Generous Employee referral program
• Employee Wellness Program (earn up to $250 per year!)
• Numerous other benefits, please apply to find out more!

This Care Manager will have a caseload primarily in the Genesee County, NY area.

Summary:

The Care Manager’s role is to work in partnership with individuals with I/DD, their family/guardian, and providers to coordinate care and services needed to assist individuals achieve optimal health, wellness, independence, community integration and accomplishing goals. The Care Manager is responsible for providing Health Home core services including comprehensive care management, care coordination and health promotion, comprehensive transitional care, individual and family support, referral to community and social support services, and use of Health Information Technology to link services.

Care Managers will provide all services with a person-centered approach.

• Conduct comprehensive assessments to identify an individual’s clinical and psychosocial needs, choices, and preferences for services
• Assess and address health and safety issues as well as barriers to care and treatment including social determinants of health
• Collaborate with interdisciplinary team and incorporate input into comprehensive assessment and the person’s Life Plan
• Facilitate, develop, and maintain a person-centered Life Plan that integrates an individual’s personal wants and needs, clinical and non-clinical healthcare related needs, community services, OPWDD services, and natural supports.
• Incorporate health promotion and support opportunities for individuals to achieve and maintain optimal health and wellbeing
• Adhere to Incident Management regulations, guidelines, and policies and procedures
• Coordinate and ensure access to chronic disease management
• Facilitate referrals to clinical and community resources, including planning, implementation, and follow-up for comprehensive care management and transitional care
• Participate in internal and external audits
• Coordinate and provide access to long-term care supports and services
• Engage families and natural supports in the care coordination process
• Provide all individuals and families with services that are culturally and linguistically appropriate
• Advocate on behalf of the individual
• Promote self-advocacy and the ability to self-direct
• Use Health Information Technology for documentation, to link services, and facilitate communication among care coordination team
• Secure all health records and other protected information with the highest regard to confidentiality and HIPAA laws and regulations
• Maintain compliance with all state and federal laws and regulations, Medicaid compliance, and PCC policies and procedures
• Document all services and maintain appropriate records following all established documentation policies and procedures
• Complete all required training including annual, ongoing, and educational trainings
• Perform all other duties relevant to the position as requested.

Knowledge, Skills, and Abilities

• Ability to act quickly, assess and act accordingly in crisis situations
• Intermediate technology skills in Outlook, Teams, Word, Excel, online applications as needed
• Understanding use of an EHR system
• Knowledge of ethical…