Community Health Worker; Peer

Overview

The Community Health Worker is a trusted peer with lived experience in HIV-affected communities, responsible for delivering comprehensive HIV prevention services through outreach, education, testing, and navigation. This position focuses on addressing social determinants of health and prioritizing key populations such as Black and Latinx/Latine MSM, cisgender and transgender women, people who inject drugs and their partners, and youth under 24.

The CHW integrates into multidisciplinary teams to promote health equity, reduce stigma, and support the Ending the HIV Epidemic plan using a status-neutral, syndemic approach.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned.

• Conduct prioritized community outreach to engage high-risk individuals in HIV prevention education and awareness.
• Perform rapid testing for HIV, HCV, HBV, and STIs, and administer brief screenings for substance use, mental health, and food insecurity.
• Provide product-agnostic education on long-acting prevention options like PrEP and PEP.
• Navigate clients to biomedical prevention, supportive services, and primary care, including follow-up and barrier removal.
• Develop and distribute culturally responsive educational materials for in-person events and stigma reduction campaigns.
• Facilitate advocacy training for community members to empower peer education on HIV prevention.
• Collect and enter de-identified data into systems like Excel or Athenahealth for program evaluation and reporting.
• Participate in training on motivational interviewing, SBIRT, and cultural humility.
• Collaborate with partners such as Florida Department of Health and local Ending the HIV Epidemic coalitions.
• Uphold confidentiality, HIPAA compliance, and agency values of equity and stewardship.

This job has no supervisory responsibilities but may mentor volunteers or peers in outreach activities.

• Customer Service - Manages difficult or emotional customer situations; responds to requests for service and assistance; handles complaints with patience/kindness and meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming; empathetically listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
• Bilingual - English/Spanish/Haitian Creole/French preferred.
• Written Communication - Writes clearly and informatively; able to read and interpret written information.
• Diversity - Shows respect and sensitivity for cultural differences; promotes a harassment-free environment.
• Ethics - Treats people with respect; keeps commitments.
• Motivation - Sets and achieves challenging goals; measures self against standard of excellence.
• Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources.
• Professional Standards - Meets or exceeds all professional standards, best practices, and state/federal guidelines for work in community health.
• Professionalism - Approaches others tactfully; reacts well under pressure.
• Quality - Demonstrates accuracy and thoroughness; monitors own work to ensure quality.
• Quantity - Completes work in a timely manner; works quickly.
• Safety and Security - Observes safety and security procedures; follows all agency rules, regulations, and laws; acts upon and reports potentially unsafe conditions; uses equipment and materials properly.
• Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to fit the…