Quality Coordinator - Blood Services
Listed on 2026-10-14
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Healthcare
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Quality Assurance - QA/QC
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Quality Coordinator- Blood Services
Full-time Williamsville, NY, US
3 days ago Requisition
Salary Range: $20.00 To $25.00 Hourly
Connect Life helps people help others. As a federally designated, not-for-profit organ procurement organization and community blood bank, we save and enhance lives through organ, eye, tissue, and blood donation. A career with Connect Life, no matter what job you do, is an opportunity to make a difference in WNY through educating the community, inspiring donation, and connecting lives.
Quality Coordinator
- Blood Services
Job Summary
Performs quality improvement activities by working with Blood Donor Services to assure compliance with local, state, federal and accrediting rules, and standards. Supports the entry and review of electronic donor records for batch release activities. Promotes an environment of continuous quality improvement to assure that the mission and vision statements of Connect Life are realized to the very best of the organization’s ability.
Location
: 4444 Bryant and Stratton Way, Williamsville, NY 14221
Pay
: $20.00 - $25.00 per hour, non-exempt, Pay will commensurate with relevant qualifications, skills, and experience.
Status: Full-Time
Schedule :
Monday-Friday, standard office hours: 7-3:30, 7:30-4, 8-4:30, or 8:30-5 pm ; occasional holiday or weekend coverage .
Education Requirements:
- High school diploma required.
- Bachelor’s degree in health or business field preferred.
- Certified Quality Improvement Associate (CQIA) Certificate acquired within 3 years of hire, preferred.
Experience:
- Quality assurance experience in an OPO environment, blood banking, quality/regulatory affairs, manufacturing and/or process auditing desired.
Knowledge, Skills, and Abilities:
- Excellent written, verbal, and interpersonal communication skills required.
- Proficiency in Microsoft Word, Excel required, PowerPoint preferred.
- Must be detail oriented with the ability to remain accurate and think logically while under pressure.
- Must be able to work in a fast-paced environment with demonstrated ability to manage, prioritize, and multi-task.
- Strong reading comprehension skills required with the ability to analyze and manage large amounts of data.
- Experience with project management and working in a collaborative environment strongly preferred.
- Must have a professional appearance and demeanor.
- Must have a valid driver’s license and reliable transportation.
Required Physical Demands:
- Frequent sitting, walking, and bending.
- Occasional standing, up to 33% of the time.
- Occasional lifting, carrying, pulling, pushing up to 25 lbs.
- Occasional reaching forward, lateral, and overhead.
- Continuous receiving detailed information through written, electronic, and oral communication.
- Continuous clarity of vision at near and/or far distances and computer screens.
* The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you need to request accommodation, please speak to the Human Resources Department.
Essential Job Functions:
- Perform blood donor look back, recall/market withdrawal activities in accordance with regulatory and organizational requirements in a timely manner as required.
- Assist in data entry, record review of blood donor records, and batch release review as needed.
- Assist with inspections and audits conducted by New York State Department of Health (NYSDOH), Food and Drug Administration (FDA), and Plasma Fractionators.
- Develop and monitor…
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