Case Management Supervisor CCBHCD

Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Apply to be a Case Manager Supervisor today! What will your day look like?

At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role.

As a Case Management Supervisor at Horizon, you will….

• Supervise and support TCM and PRS staff through regular coaching, training, and performance management.
• Manage referral management and oversight
• Ensure compliance with CCBHC, OMH, OASAS, Medicaid, and agency standards.
• Review documentation and conduct quality assurance activities.
• Assist staff with complex cases, care coordination, and barriers to engagement.
• Collaborate with internal teams and community partners to ensure continuity of care and successful service outcomes.
• Participate in program development, quality improvement initiatives, and regulatory audits.
• Prepare reports and maintain program performance data.
• Service delivery to patients as needed.

At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 18 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day.

Join us and experience the satisfaction of doing work that matters alongside people who share your passion!
What we offer that you’ll love…

• Company Culture:
  At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued.
• Diversity & Inclusion:
  We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more.
• Trainings, Trainings, and More Trainings:
  We have an entire team dedicated to your personal development and professional growth.
• Team Building, Connection, and Relationships:
  At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!
• Retirement:
  We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future.
• Student Loan Assistance:
  We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600!
• Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University.
• Paid time off and paid holidays!

We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job:

• Bachelor's degree in Social Work, Human Services, Psychology, Rehabilitation Counseling, or a related field required
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• 2 years of experience in behavioral health and vocational required
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• 2 years of supervisory or leadership experience required
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• Knowledge of behavioral health, recovery-oriented care, and trauma-informed practices.
• Understanding of Medicaid-funded services and community support systems.
• Strong leadership, communication, organizational, and problem-solving skills.
• Proficiency in electronic health records and Microsoft Office applications.

This position will be split between two locations: 637 Davison Road, Lockport NY and 2400 Pine Ave, Niagara Falls NY. Travel between the two sites may be required.

Monda…