Care Manager, Youth Treatment & Recovery

Job Details

Job Location:

Port Chester - Port Chester, NY 10573

Salary Range: $27.25 - $29.00 Hourly

Open Door Family Medical Center provides health care and wellness programs to individuals and families in need throughout Westchester, Putnam and Ulster Counties. A pioneer Federally Qualified Health Center, Open Door provides more than 300,000 patient visits annually and serves nearly 60,000 individual patients who might not otherwise have access. Open Door offers integrated services and a holistic approach to building healthier communities.

Primary medical care, dental care, integrated behavioral health care, clinical nutrition, wellness programs, and chronic disease management are the foundation of its clinical programs. Founded as a free clinic in 1972, Open Door’s mission of building healthier communities through accessible, equitable, culturally competent health care has led to site and service expansions. Today, Open Door operates centers in Brewster, Mamaroneck, Mount Kisco, Ossining, Port Chester, and Sleepy Hollow, in addition to eight School-Based Health Centers in the Port Chester and Ossining School Districts, a mobile dental van in Mount Kisco, and a new dental practice in Saugerties, NY.

For more information, please visit our website ndoormedical.org.

Open Door is seeking a Care Manager, Youth Treatment & Recovery located out of our Port Chester, NY location. The Care Manager, Youth Treatment & Recovery Program provides ongoing care coordination service to patients enrolled in the Family Tree Program which is an initiative to enhance comprehensive treatment and recovery services for vulnerable adolescents and transitional aged youth with substance use disorders (SUD) and/or co-occurring mental health disorders (COD).

Following the patient-centered medical home health care delivery model, the Care Manager participates in a patient-focused, team-based approach to provide direct and collaborative care coordination to patients enrolled in the program. As part of the medical care team, the services provided by the Care Manager aims to improve patient health outcomes and assist patients in taking control of their health care and becoming independent, and informed consumers of health care, substance use treatment and mental health services.

Primary responsibilities include assessing patients’ needs, risks and barriers (social determinants of health), developing of care plans and assist patients navigating medical, substance use treatment, mental health, and social/community services.

• Outreach individuals and engage them in the Family Tree Program
• Conduct assessments, in accordance with programmatic guidelines, to identify enrollees’ individualized needs related to psychosocial wellbeing, physical health and the social determinants of health; utilize standardized assessment tools; monitor needs on an ongoing basis
• Based on the findings from the assessments, collaborate with Family Tree enrollees to develop a plan of care
• Engage Family Tree enrollees in the goal setting process and utilize Motivational Interviewing and other techniques to assist in goal achievement
• Coordinate and arrange for the provision of medical, behavioral health and other relevant services.
• Accompany Family Tree enrollees to appointments as needed; model and coach on medical/behavioral visit navigation with the aim of empowering Family Tree enrollees to become independent, effective health care consumers
• Conduct home visits as needed
• Support Family Tree enrollees in adherence to treatment recommendations from medical and behavioral health providers
• Provide psychoeducation using one-on-one teaching, written and printed materials as well as computer…