Medical Office Clerk Off Site

Job Details

Job Location:

Oneida Health Tri-Valley Family Medicine (Canastota) - Canastota, NY 13032
Education Level: High School/GED
Salary Range: $16.00 - $20.32 per hour

Travel Percentage :
None

Job Shift: Monday - Friday 8:30am – 5pm
Job Category: MOA/MOC/Scribe

• Promptly and professionally answer telephone calls; route calls appropriately, offering voicemail, paging, or redirection of calls as needed.
• Greet visitors and assist them as appropriate; phone or page employees to meet visitors and direct them to appropriate waiting areas.
• Maintain medical records: ensure all related reports, labs and information are filed/scanned and available in patients’ medical records prior to their appointment; flag abnormal results to the attention of the MD.
• Explain financial requirements to patients or responsible parties and collect copayments as required.
• Schedule appointments for patients either by phone when they call, or in person after an office visit.
• Use computerized systems to match physician/clinician availability with patients’ preferences in terms of date and time.
• Provide daily schedules to physicians/clinicians or medical assistants prior to each day’s visits; copies also made available to the receptionist/registration clerk and others as needed.
• Communicate with office leader or nurse manager about any patient concerns/issues related to scheduling as needed.
• Coordinate with clinical staff to obtain charge information for all patients; verify and complete charge information in medical database.
• Process and balance cash drawers against total collected, completing daily bank deposits.
• Perform other nonclinical duties as assigned.

• Generous Paid Time Off accruing day one
• 403(b) matching up to 6%
• Free parking
• Employee Gym membership
• 20% Café Discount
• Health, vision, dental, disability, and life insurance with no deductible
• Generous Tuition Reimbursement

• High School Diploma or equivalent.
• One year medical office experience preferred.
• Proficiency with computer programs.
• Ability to multitask effectively while dealing with phone calls, in‑office patients, staff, and others.
• Ability to communicate calmly and clearly with patients about appointments in all circumstances, including when they are ill or have an emergency.
• Physical ability to stand, sit or move for extended periods and to perform manual dexterity tasks for computer use.
• Ability to lift, push or pull light to moderate loads.