Wellness Specialist Office Manager

Benefits:

Bonus based on performance

Training & development

Wellness resources

About the Role:

Reset You MD is looking for a passionate, knowledgeable, and highly motivated Wellness Specialist & Office Manager to join our team in Winter Garden, FL!

This is a unique role for someone who has a strong background in health, wellness, medicine, exercise physiology, fitness, or a related field and enjoys helping people better understand their health.

The primary responsibility of this position will be conducting patient consultations, reviewing and helping patients understand their bloodwork, educating patients on our wellness programs, and helping them select the products and services that best fit their goals. This individual will also serve as the Office Manager, helping oversee daily operations, patient experience, staff accountability, and overall clinic performance.

Our clinic specializes in advanced blood testing, hormone optimization (HRT), peptides, GLP-1 weight management, IV therapy, NAD+, aesthetics, regenerative medicine, and longevity-focused wellness programs.

We are looking for someone who can combine health knowledge, exceptional communication, patient care, sales ability, and leadership into one important role within our practice.

Responsibilities:

Conduct comprehensive wellness consultations with new and existing patients

Review bloodwork and help educate patients on their laboratory results within the appropriate scope of the position

Understand common health and wellness biomarkers and be comfortable discussing laboratory findings with patients

Educate patients on available programs including HRT, peptides, GLP-1 weight management, IV therapy, NAD+, advanced blood testing, supplements, aesthetics, and other wellness services

Help patients understand their options and guide them toward appropriate services and programs recommended by our medical team

Present treatment programs, memberships, products, and pricing confidently and professionally

Follow up with patients and prospective patients regarding consultations, laboratory results, programs, and services

Build strong relationships with patients to encourage retention, referrals, and long‑term participation in their health

Work closely with physicians and medical providers when medical interpretation, diagnosis, prescribing, or clinical decision‑making is required

Manage day‑to‑day office operations and help ensure an exceptional patient experience

Lead, motivate, and support clinic staff

Monitor scheduling, patient flow, consultations, follow‑ups, sales, and overall clinic performance

Help maintain an organized, professional, positive, and high‑performing office environment

Stay current on our services, products, protocols, and developments within the wellness and longevity industry

Requirements:

Experience reading and understanding bloodwork is strongly preferred

Medical, health, wellness, fitness, or exercise physiology background preferred

Previous experience in a medical practice, med spa, wellness clinic, hormone clinic, weight‑loss clinic, fitness facility, or similar environment preferred

Strong sales experience with the ability to confidently recommend and present products, services, and wellness programs

Strong understanding or willingness to become highly knowledgeable in HRT, peptides, GLP-1 medications, IV therapy, NAD+, supplementation, laboratory testing, and longevity medicine

Previous management or leadership experience strongly preferred

Excellent communication and interpersonal skills

Ability to explain complex health information in a way patients can easily understand

Strong customer service and relationship‑building skills

Organized, reliable, professional, and detail‑oriented

Comfortable working in a fast‑paced and growing…