Foster Care Adoption Manager; Region

Join to apply for the Foster Care Adoption Manager (Region
5) role at Elevance Health

Location:

Field — this field-based role enables travel to client sites or designated locations, with occasional office attendance for meetings or training. This approach supports flexibility and direct, hands-on engagement.

These roles are statewide field-based and require interaction with patients, members, or providers in person four to five days per week.

We are partnering with North Carolina DHHS to operationalize a statewide Medicaid Plan to support Medicaid-enrolled infants, children, youth, young adults, and families served by the child welfare system, ensuring seamless, integrated health care. Within the CFSP, members have access to Physical health, Behavioral health, Pharmacy, Intellectual/Developmental Disabilities (I/DD) services, LTSS, Unmet health-related resource needs, and Integrated care management.

The CFSP Foster Care/Adoption Care Manager is responsible for the overall management of the member's individual service plan within the NC CFSP Program, as required by state law and contract.

How you will make an impact:

• Provide integrated whole-person Care Management under the CFSP model, including coordination across physical health, behavioral health, I/DD, LTSS, pharmacy, and unmet health-related needs.
• Offer Trauma-Informed Care by recognizing the role of ACEs in the CFSP population and coordinating cross-agency care to support children's diverse needs in physical, behavioral, social, educational, and legal aspects.
• Collaborate with each Member's County Child Welfare Worker to align health care needs with permanency planning goals.
• Work with a multidisciplinary care team to coordinate care, including primary health care, behavioral health, specialty providers, and child welfare stakeholders.
• Conduct telephonic or face-to-face assessments to identify, evaluate, coordinate, and manage member program needs.
• Identify members with potential clinical health care needs and coordinate their cases with clinical health care management and an interdisciplinary team.
• Oversee non-clinical needs of members with chronic illnesses, co-morbidities, or disabilities for cost-effective and efficient service utilization.
• Set short- and long-term goals in collaboration with members, caregivers, families, natural supports, and physicians.
• Identify members who would benefit from expanded services.

Qualifications

• Requires BA/BS degree and a minimum of 1 year of experience working directly with people related to the specific program population or related community-based organizations; or any combination of education and experience providing equivalent background.

Preferred Skills, Capabilities, and Experiences:

• Must reside in North Carolina.
• BA/BS degree preferred in health, psychology, sociology, social work, nursing or related human services field.
• Two (2) years of experience working directly with individuals served by the child welfare system is preferred.
• Travels to worksite and other locations as necessary.

Please be advised that Elevance Health only accepts resumes for compensation from agencies with signed agreements. Unsolicited resumes submitted to hiring managers may be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities—making healthcare simpler. We are a Fortune 25 company looking for leaders at all levels who are passionate about making an impact on our members and communities.

How We Work

We are creating a culture that supports strategy and personal/professional growth. Our values guide our culture and drive shared success for consumers, associates, communities, and business.

We offer market-competitive total rewards including merit increases, paid…