Medical Receptionist - Urology

Location: Village of Nyack

## Medical Receptionist - Urology Apply:
111 North Highland Avenue:
Full time:
Posted 2 Days Ago:
JR234558
** City/State:
** Nyack, New York
** Department:
** Highland Multi Specialty Clinic
*
* Work Shift:

** Day
* * Work Days:
** MON-FRI
** Scheduled

Hours:

** Day
* * Scheduled Daily

Hours:

** 8.5 HOURS
** Scheduled Weekly

Hours:

** 40
* * Hourly Rate/Range:
** N/aFor positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.  
** Job Summary
** Create a customer friendly environment utilizing exemplary customer service skills; greet patients upon entry to medical office, obtain all pertinent demographic information from patients and family members; schedule and verify appointments. Supports the practice answering a multi-line phone system. Assist in creating and maintaining electronic medical records. Responsible for registration, verification of insurances including Medicare and Medicaid, and collection of co-payments.

Responsible for setting up patient charts and pre-registration prior to appointment and ensuring charts are complete with necessary paperwork. Scan and copy pertinent information into patients' charts. Performs various administrative functions in support of the medical office.

** Essential Functions
*** Answer heavy phone volume.
* Meet and greet patients, family members and all visitors.
* Schedule and confirm appointments within the EMR System.
* Schedule procedures and/or surgeries as necessary.
* Verify insurance eligibility coverage, benefits and co-payments.
* Confirm patient’s identification and demographics at each visit.
* Update patient demographic and insurance information in electronic health record as needed.
* Collect deductibles, co-payments and/or other outstanding balances.
* Enter charges from super-bill/encounter form into electronic practice management system.
* Reconcile front desk charges and payments.
* Relay messages to physicians, physician extender(s) and/or other staff.
* Relay messages to patients when requested by the physicians.
* Assist with filing and copying charts and documents, as needed.
* Assist with bringing charts to and from the front desk.
* Order and stock supplies.
* Prepare new patient charts.
* May be assigned to work at other offices as needed for coverage purposes
* Perform all other duties as assigned
* Demonstrates adherence to Highland Medical, P.C. Standards:

* A. Organizational
* Working Together
* Demonstrates the ability to work together with employees
* Demonstrates courtesy and respect in all customer interactions
* Demonstrates a positive spirit of service
* Empowerment* Demonstrates use of self-directed communication and decision-making
* Demonstrates effective problem-solving skills
* Demonstrates accountability for own words and actions at all times
* Demonstrates ability to complete work responsibilities/projects in a thorough and timely manner
* Communication* Demonstrates positive communication in all interactions
* Demonstrates professionalism and courtesy in all interactions
* Appearance* Demonstrates personal pride in appearance
* Demonstrates compliance with dress code
* Demonstrates assistance in maintaining a clean, clutter-free environment
* Responsiveness* Demonstrates ability to provide timely feedback/communication to patient, visitor, or co-worker
* Demonstrates effective problem-solving to point of resolution for customer
* Excellence in Service
* Demonstrates ability and desire to exceed customer (internal or external) expectations within job requirements
* Demonstrates positive outcomes in all aspects of job requirements  
** Qualifications
* ** High School Required
* 1-3 years Work experience in a hospital setting or medical office Preferred
* General understanding of office procedures, billing, and insurance carriers (Medium proficiency)